Angela Van Buren
Kilgore,USA
Summary
Administrative proactive professional with a solid background in high-volume office environments. Focus on delivering exceptional clerical and operational support. Sound judgment to handle diverse daily tasks with minimal oversight. Dedicated to the success of the team.
Overview
20
20
years of professional experience
Work History
Retail Sales Associate
Walmart
Tyler, US
09.2023 - 08.2024
- Acnowledging the customer, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns.
- Ensuring the customer's needs are being met to their satisfaction.
- Used product knowledge to suggest items to match client needs.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Designated Hitter
Walgreens
Kilgore, US
09.2021 - 12.2022
- Customer Service: Assist customers with their inquiries, locate products, and provide recommendations for over-the-counter medications, personal care items, and cosmetics.
- Stock Management: Monitor inventory levels, restock shelves, rotate products to ensure freshness, and notify supervisors when items need to be replenished.
- Product Knowledge: Acquire in-depth knowledge of Walgreens' products, including their features, usage, benefits, and any associated warnings or precautions.
- Pricing and Promotions: Update pricing labels and signage to reflect current promotions and discounts.
- Merchandising: Maintain well-organized displays by arranging products attractively, following planograms, and utilizing visual merchandising techniques to enhance the overall shopping experience.
- Multitasking: Handle multiple tasks simultaneously, such as assisting customers, managing phone inquiries, and performing additional duties assigned by supervisors.
- Team Collaboration: Work collaboratively with fellow associates and supervisors to ensure smooth store operations, contribute to a positive work environment, and support the achievement of sales targets.
- Communication: Effectively communicate with customers and colleagues, actively listening to their needs, and providing helpful solutions or escalations to the appropriate personnel when necessary.
Administrative/Clerical Assistant
THOMAS BAIL BONDS
Amite, US
06.2014 - 12.2020
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Reviewed and clarified case notes, processed daily case work assignments and document retention, and conducted record searches to support field investigators.
- Delivered exceptional customer service through direct communication with clients and team members.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Sales Associate
SEARS
McComb, US
02.2006 - 08.2012
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Offered product and service consultations and employed upselling techniques.
Sales Associate
RADIOSHACK
McComb, US
09.2004 - 01.2006
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Helped average of 15 customers per day by responding to inquiries and locating products.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
ASSOCIATE OF ARTS - MEDICAL INSURANCE BILLING
Southwest Community College
Skills
- Administrative office procedure
- Microsoft Office
- Billing and invoicing
- Data Entry
- Microsoft Outlook
- Analysis skills
- Personal assistant experience
- Public relations
- Rapport development
- Sales goal achievement
- Policy and procedure adherence
- Point-of-sale system
- Reliability and punctuality
- Product merchandising
- Upselling and cross selling
- Stocking and receiving
- Interpersonal and written communication
- Product promotions
- Phone etiquette
- POS system operations
- Product knowledge
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Sales Associate
Walmart
09.2023 - 08.2024
Designated Hitter
Walgreens
09.2021 - 12.2022
Administrative/Clerical Assistant
THOMAS BAIL BONDS
06.2014 - 12.2020
Sales Associate
SEARS
02.2006 - 08.2012
Sales Associate
RADIOSHACK
09.2004 - 01.2006
ASSOCIATE OF ARTS - MEDICAL INSURANCE BILLING
Southwest Community College
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