Angela Vargas
Boca Raton,Florida
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and acquiring or maintain client loyalty. Brings 11 year background maintaining client satisfaction and contributing to company success.
Overview
10
10
years of professional experience
Work History
Client Development Manager
Saks Fifth Avenue
Boca Raton, FL
10.2021 - Current
- Established new business opportunities with targeted clients through prospecting, networking and closing techniques.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Monitored sales team performance, analyzed sales data and reported findings.
- Created robust client development plan to engage markets and meet sales and profit objectives.
- Resolved issue with high-profile clients to maintain relationships and increase return client base.
- Executed and managed daily client development activities to increase client base spending 35%.
Branch Manager II
Wells Fargo
03.2012 - 10.2021
- Managed branch under execution of four components- Create excellent client experience, develop high performing teams, increase revenue, and minimize loss exposure.
- Created strategies to develop and expand existing client relations and new client relationships.
- Gathered and reviewed client feedback to improve operations. Used NPS system. Managed all NPS feedback.
- Shaped branch culture by developing high performance teams. Achieving maximum potential on sales goals and client experience.
- Assessed teams performance and developed improvement plans.
- Partnered with key executives within institution to elevate client experience and value of brand.
- Served as face of institution by actively participating in community events, committees, business groups, and creating external networking partnerships.
- Consulted clients to boost product sales and services.
- Assessed employee performance and developed improvement plans
Education
Associate of Arts - Arts and Science’s
Palm Beach State College
Lake Worth, FL05.2015
BBA - International Business, Marketing
Florida Atlantic University
Boca Raton, FL12.2020
Skills
- Client Relationship Management
- Highly proficient in problem solving situations
- Adaptable
- Flexible
- High pressure environments
- New Business Development
- Account management
- Coaching and mentoring
- Sales presentations
- Sales Reporting
Languages
Spanish
Native or Bilingual
Timeline
Client Development Manager
Saks Fifth Avenue
10.2021 - Current
Branch Manager II
Wells Fargo
03.2012 - 10.2021
Associate of Arts - Arts and Science’s
Palm Beach State College
BBA - International Business, Marketing
Florida Atlantic University
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