Summary
Overview
Work History
Education
Skills
Timeline
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Angela Vargo

Lakeville,IN

Summary

With a proven track record at DoorDash, I excelled in optimizing delivery routes and maintaining a perfect safety record, demonstrating exceptional time management and a positive attitude. My experience as a Bakery Manager at Country Bake Shop further honed my customer service skills and ability to drive sales through strategic planning and team collaboration.

Overview

37
37
years of professional experience

Work History

Doordash Delivery Driver

DoorDash
05.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

EMT

Volunteer Work
01.2006 - Current

Volunteered helping elderly people

Volunteering at my church

Volunteering at food kitchen downtown South Bend

"Feed The Children" food drive volunteer

Food Drop volunteering at church

Other various volunteering activities

Bakery Manager

Country Bake Shop
01.1988 - 01.2023
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
  • Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
  • Coordinated with event planners to offer catering services, opening new revenue stream and increasing brand exposure.

Education

EMT - Business

Purdue , IUSB And Elkhart Fire Department
South Bend, IN

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Safe driving
  • Time management skills
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Vehicle cleaning and maintenance
  • Cargo handling
  • Route planning
  • Mileage tracking

Timeline

Doordash Delivery Driver

DoorDash
05.2023 - Current

EMT

Volunteer Work
01.2006 - Current

Bakery Manager

Country Bake Shop
01.1988 - 01.2023

EMT - Business

Purdue , IUSB And Elkhart Fire Department
Angela Vargo