Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Angela Vernon

Winston-Salem,NC

Summary

Accomplished Office Manager with a proven track record at Ali Baba Solutions, adept in office administration and customer relations. Excelled in streamlining operations and enhancing financial accuracy by overhauling filing systems and reconciling accounts. Skilled in relationship building, my approach improved customer service satisfaction and operational efficiency. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Office Manager

Ali Baba Solutions
05.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Billing Clerk

Flow Companies
02.2021 - 05.2022
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.

Store Manager

Circle C Mart & Smokeshop
12.2009 - 11.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.

Office Manager

Tiny Auto Sales
01.2015 - 02.2021
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Car sales person.
  • Completed all necessary DMV documents.
  • Processed accounts receivable, accounts payable, managed bank deposits, and reconciled accounts.

Education

Bachelor of Science - Entrepreneurship

University of North Carolina At Greensboro
Greensboro, NC
08.2013

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Relationship Building

Certification

North Carolina Notary Certification June 2016

Timeline

Office Manager

Ali Baba Solutions
05.2022 - Current

Billing Clerk

Flow Companies
02.2021 - 05.2022

Office Manager

Tiny Auto Sales
01.2015 - 02.2021

Store Manager

Circle C Mart & Smokeshop
12.2009 - 11.2021

North Carolina Notary Certification June 2016

Bachelor of Science - Entrepreneurship

University of North Carolina At Greensboro
Angela Vernon