Angela Villarreal
Miami,FL
Summary
Passionate and dedicated professional with a proven track record at City of Miami Parks and Recreation. Certified in first aid and CPR, I excel in customer service and communication, ensuring safety and satisfaction. My ability to adapt lesson plans for diverse learners showcases my problem-solving skills and commitment to fostering a positive environment.
Overview
3
3
years of professional experience
Work History
Water Safety Instructor
City Of Miami Parks And Recreation
Miami, FL
04.2024 - Current
- Developed engaging lesson plans to enhance water safety knowledge.
- Instructed swimming lessons for diverse age groups and skill levels.
- Monitored participants during activities to ensure safety and compliance with regulations.
- Maintained cleanliness and organization of aquatic facilities and equipment.
- Communicated with parents to discuss student progress and goals effectively.
- Supervised class participants, enforcing safety rules to prevent injury.
- Provided assistance to students with special needs, adapting methods for individual requirements.
- Prepared accurate records of student attendance, progress, and certifications.
Lifeguard
City Of Miami Parks And Recreation
Miami, FL
09.2023 - 04.2024
- Monitored pool area to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, executing lifesaving techniques as needed.
- Enforced facility rules, maintaining a safe environment for all patrons.
- Provided first aid and health assistance to injured guests promptly.
- Collaborated with team members to uphold cleanliness in aquatic areas.
- Maintained constant surveillance of swimmers to prevent accidents.
- Reported unsafe conditions or suspicious activity to management immediately.
- Participated in monthly training courses to enhance water rescue skills.
Receptionist
City Zero
Miami, FL
05.2022 - 12.2022
- Greeted visitors and directed to appropriate personnel or departments.
- Answered multi-line phone system, routing calls to relevant staff members.
- Maintained organized front desk area to promote a welcoming environment.
- Processed incoming and outgoing mail, distributing throughout office as needed.
- Assisted with administrative tasks, including filing and data entry utilizing office software.
- Handled customer inquiries, providing information about company services.
- Updated and recorded client information to maintain accurate accounts.
- Monitored reception area to ensure a safe, hazard-free environment for customers.
Education
Bachelor of Science - Sports And Exercise Science
Florida International University
Miami, FL05-2027
High School Diploma -
Miami Senior High School
Miami, FL06-2023
Skills
- Customer service
- Communication skills
- First aid and CPR
- Team collaboration
- Record management
- Problem solving
- Analytical and critical thinking
- Multitasking Abilities
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Employee of the Year 2024 (Parks and Recreation Department Awards)
Timeline
Water Safety Instructor
City Of Miami Parks And Recreation
04.2024 - Current
Lifeguard
City Of Miami Parks And Recreation
09.2023 - 04.2024
Receptionist
City Zero
05.2022 - 12.2022
Bachelor of Science - Sports And Exercise Science
Florida International University
High School Diploma -
Miami Senior High School
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