Angela Vito

Medical Receptionist

Gastroenterology Consult of South Jersey

Lumberton, New Jersey`

01.2013 - Current

Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Performed data entry tasks related to billing and collections procedures.
Processed referrals for specialist care when requested by physicians or patients.
Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Called patients to confirm scheduled appointments and obtain additional details.
Answered multi-line phone system and directed callers to requested personnel and departments.
Entered insurance, demographics and health history into patient database.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Took messages from patients and promptly relayed to appropriate staff.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Processed patient payments and scanned identification and insurance cards.
Informed patients of financial responsibilities prior to rendering services.
Conducted patient intake interviews to collect medical information and insurance details.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Scheduled and confirmed patient appointments and consultations.
Communicated with patients with compassion while keeping medical information private.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Completed relevant insurance and other claim forms.
Compiled and coded patient information or data in appropriate computer system.
Performed bookkeeping duties, preparing and sending financial statements or bills.

Summary

Overview

Work History

Medical Receptionist

Education

High School Diploma -

Skills

Timeline

Medical Receptionist

High School Diploma -

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