Angela VonSchmittou
Haltom City,TX
Summary
Instructional Designer with more than 8 years of experience creating engaging, user-centered learning experiences that drive measurable behavior change within corporate and highly-regulated environments. Skilled in leveraging ADDIE and Agile approaches in technical environments to design asynchronous eLearning, job aids, and instructor-led solutions for highly regulated workflows. Experienced in LMS administration, curriculum development, and digital transformation with a proven record of driving engagement, adoption, and compliance. Adept at partnering with SMEs and cross-functional teams across the globe to design scalable training that translates complex systems into easy-to-understand and accessible information.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Freelance Consultant
Self-Employed
06.2025 - Current
- Provide Reinforcement Learning from Human Feedback (RLHF) on AI-generated outputs to fine-tune Large Language Models (LLMs) for multiple AI companies, improving response quality and model alignment; contributed to projects that increased client ROI by up to 40%.
- Apply ADDIE/SAM methodologies across portfolio projects, conducting thorough needs analysis, developing detailed storyboards, and designing performance-based assessments.
- Develop interactive e-learning modules and engaging lessons utilizing a diverse tech stack including Articulate Rise, Storyline, Camtasia, Synthesia, Canva, Audiate, and AI tools.
- Manage a complete iterative design cycle, from small-scale pilot rollouts and feedback analysis to implementing revisions and conducting final quality assurance.
- Develop and manage an independent portfolio website to showcase instructional design projects, graphic design samples, and web development skills to potential clients and employers. (Link: https://avonschmittou.com)
- Remote
Special Programs Coordinator, Instructional Facilitator
Various Public Schools
08.2019 - 06.2025
- Designed, implemented, and increased accessibility for eLearning in LMS and instructor led training, improving company-wide adoption from 2% to 95%.
- Partnered with leadership to digitize paper-based program management systems, reducing timelines for data entry & analysis from hours to minutes and decreasing external audit findings by 99%.
- Created training materials, facilitator guides, and technical documentation in order to support staff adoption of new digital platforms.
Senior Change Management Administrator
Terremark/Verizon (acquired by IBM) - Managed Hosting & Cloud Services
01.2012 - 06.2019
- Designed and delivered technical training curriculum for 15+ international teams, increasing knowledge retention process efficiency as evidenced by 15% increase in ITIL and federal government compliance rates.
- Partnered with SMEs to build eLearning content, job aids, and process documentation, reducing Agile project timelines by an average of 2-6 weeks.
- Enhanced technical documentation standards using docs-as-code methodologies, that made updating information simpler and migrating to new systems faster, which supported scalability and consistency in content sharing.
Cartographer
Geomap Company
10.2005 - 12.2011
- Developed training and documentation for GIS tools, increasing team efficiency by decreasing time to look up documentation by 75% (from one hour to 15 minutes).
- Trained staff on workflow improvements, reducing project turnaround times by 20% (from one week to four days).
Education
Bachelor’s - Public Relations & Marketing
Ashford University
Skills
- 508/WCAG Accessibility
- Needs Analysis
- A/B Testing
- Technical Writing
- Curriculum Development
- SCORM/xAPI
- ADDIE & SAM
- Define Learning Objectives
- Adobe Creative Suite
- Regulatory Standards Compliance
- Agile Project Management
- Excel, Word & Power Point
- SME Engagement
- Customer Success Team Collaboration
- AI Prompting
- SQL & Python
- Clear Communication
- GitHub
- LMS Administration
- Stakeholder Alignment
- Articulate Storyline & Rise
- Storyboarding
- Audiate
- HTML/CSS
- Synthesia
- Job Aids
- Bloom’s Taxonomy
- Camtasia
- Kirkpatrick Model
- Canva
- Microlearning
- Visual Studio Code
- Canvas
- Needs Analysis
- RLHF for LLMs
Certification
- Instructional Design Certificate from Teacher Transition
- Educator - PK-12, Special Education, English Language Learners, Reading Intervention, Dyslexia, Social Emotional Learning, Trauma-Informed Learning
- GSAT Clearance (Previously Held)
Timeline
Freelance Consultant
Self-Employed
06.2025 - Current
Special Programs Coordinator, Instructional Facilitator
Various Public Schools
08.2019 - 06.2025
Senior Change Management Administrator
Terremark/Verizon (acquired by IBM) - Managed Hosting & Cloud Services
01.2012 - 06.2019
Cartographer
Geomap Company
10.2005 - 12.2011
Bachelor’s - Public Relations & Marketing
Ashford University