Angela Wade
Mobile
Summary
Dynamic District Manager with extensive experience at Waffle House Restaurant, excelling in strategic planning and team development. Proven track record of driving revenue growth through effective training programs and operational improvements. Skilled in team -building , and fostering strong customer relations, enhancing employee engagement and satisfaction across multiple locations.
Overview
2026
2026
years of professional experience
Work History
District Manager
Waffle House Restaurant
2024 - Current
- Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Implemented cost-control measures to optimize inventory management and reduce waste.
- Developed and maintained positive relationships with team members to enhance morale and productivity.
- Analyzed sales data to identify trends, driving strategic initiatives for revenue growth.
- Collaborated with upper management to develop marketing strategies that increased local brand awareness.
- Conducted performance evaluations, providing constructive feedback to improve employee engagement and retention.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Improved regional sales performance by implementing targeted training programs for store managers.
- Increased employee retention through development of comprehensive rewards and recognition program.
- Boosted market share by identifying and capitalizing on local market trends and opportunities.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
General Manager
Waffle House Restaurant
2020 - 2024
- Assisted in managing daily operations to ensure smooth workflow and efficiency.
- Supported team by organizing schedules and assigning tasks based on priorities.
- Learned and utilized inventory management systems to track stock levels accurately.
- Participated in staff training sessions to enhance operational knowledge and skills.
Education
High School Diploma - Academic Studies
Murphy High School
04.2002
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Sales management
- Operations management
- Customer relations
- Staff development
- Team development
- Financial management
- Multi-unit management
- Action plans
- Decision-making
- Interpersonal communication
- Team building practices
- Employee scheduling
- Operations improvements
- Team leadership
- Conflict management
- Sales reporting
- Market research
- Workforce development
- Leadership development
- Budget management
- Policies and procedures
- Data analytics
- Business planning
- Staff supervision
- Revenue generation
- Operational oversight
- Report preparation
- Projections development
- Compliance monitoring
- Sales orientation
- Client relationship building
- Marketing campaigns
- Negotiation
- Profitability optimization
- Team building
- District growth management
- Budgeting skills
- Time management
- Performance evaluations
- Positive attitude
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
Timeline
District Manager
Waffle House Restaurant
2024 - Current
General Manager
Waffle House Restaurant
2020 - 2024
High School Diploma - Academic Studies
Murphy High School