Summary
Overview
Work History
Education
Skills
Volunteer Positions
Affiliations
Timeline
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Angela Wagner Gonzales

Angela Wagner Gonzales

Nonprofit Executive
Owatonna,MN

Summary

Accomplished and self-motivated nonprofit visionary bringing 20+ years of entrepreneurial and administrative experience. Dedicated and personable with extensive experience in managing operations and financial objectives in for profit and nonprofit organizations. Well-versed in training and retaining staff members, volunteers, and board members. Independently solves problems and keeps teams on task to handle diverse business requirements. Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems.

Overview

20
20

Years of Professional Experience

6
6

Years of Post Secondary Education

Work History

Executive Coordinator

The Owatonna Foundation Inc
Owatonna, United States
08.2021 - Current
  • Interacted diplomatically with donors, 24 members of Board of Trustees, media, and vendors to support business development efforts.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments, meetings and events.
  • Managed social media content calendar to uphold company image and foster public engagement.
  • Organized meetings and Zoom meetings and drafted comprehensive agendas and minutes to document meeting outcome and define next steps.
  • Exercised independent judgment in support of senior leadership and corporate mission.
  • Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
  • Controlled access to confidential business documents, financial information and proprietary data.
  • Generated donor database reports and formatted in Access and Excel Spreadsheets.
  • Screened incoming mail and responded to telephone and email inquiries.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Updated and maintained membership database on consistent basis.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Worked closely with organizational leadership and board of Trustees to strategically affect operational direction.
  • Devised new promotional approaches to boost donor numbers while enhancing engagement and driving growth.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Oversaw business-wide changes to modernize procedures and organization.

President/Owner

AKWagner Consulting Inc
Hudson, WI
03.2007 - Current
  • Consulted with clients to assess needs and propose optimal solutions.
  • Developed complete business plans and operational strategies for new and existing business using SWOT analysis technique.
  • Identified key products, services, and customers and used data to devise innovative sales and marketing tools for dramatic growth of upwards of 50%.
  • Devised processes to boost long-term business and program success and increase profit levels and fundraising success.
  • Worked closely with board members, committees, and staff with tasks such as on time sensitive and confidential projects and problem solving.
  • Devised processes to boost long-term business success and increase profit levels.
  • Led corrective action plans, procedure development, staff performance reviews and training programs.
  • Provided personalized business consulting and overhauled services to strengthen client success.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Enhanced client satisfaction ratings by resolving difficult customer issues through completion.

Owner

Tailored Family Solutions
Stillwater, MN
01.2016 - 05.2021
  • Managed day-to-day business operations of running small business including accounting, taxes, marketing, and customer service.
  • Consulted with families to assess needs and propose optimal solutions for better work/life balance.
  • Assisted with activities that enhanced children's physical, emotional, and social well being as well as household management.
  • Served over 15 families in River Falls, Hudson, Stillwater, Owatonna and Faribault areas.
  • Devised processes to boost long-term business success and increase profit levels.

Director of Human Resources Operations

Have A Heart, Inc.
River Falls, WI
02.2012 - 10.2014
  • Maximized skill sets and productivity by hiring, training, monitoring and directing employees and volunteers that would add most value to nonprofit organization.
  • Reviewed policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Performed timely project management, audit reviews, and fundraising activities within budget constraints to improve respite services offered to children and adults with disabilities.
  • Increased fundraising by 50% with Wine Tasting Event, Golf Tournament, and increasing grant writing.
  • Cut costs of programs by 25% by putting policies and procedures in place on office purchasing, hiring top talent and increasing training, and combining programs.

Interim Program Director for Student Parent Center

Metropolitan State University
St. Paul, MN
02.2012 - 05.2013
  • Worked on grant to develop program for nontraditional students that were parents and attending college from ground up, laying out framework and defining roles.
  • Improved program offerings based on changing trends, audience feedback and directives from Dean of Student Affairs and others.
  • Developed and recommended policies and procedures for evaluating programs.
  • Facilitated programming by coordinating resources between departments and community.
  • Helped establish food pantry for students in need.
  • Handled 50 calls and emails per shift to address student inquiries and schedule intakes.

Director of Operations

Better Future Adoption Services
Minneapolis, MN
05.2011 - 08.2012
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Worked collaboratively with Executive Director and Board of Directors to implement new policies and procedures and corrective actions to improve quality adoption services.
  • Tracked employee and volunteer attendance, punctuality, and productivity, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired and trained personnel, volunteers, and board members, working to establish key roles and duties and outline scope of positions for new organization.
  • Served as face of organization in United States and acted as go between for adoptive families and Ethiopia to support families during very difficult and long journey of international adoption.
  • Managed over 50 calls and as many as 150 emails per day in fast paced environment.
  • Monitored over 20 employees' and volunteers' day-to-day activities and made plans to rectify issues resulting in increased efficiency and productivity.

Portfolio Manager

US Bank
Minneapolis, MN
05.1997 - 10.2006
  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Achieved average of 10% or higher returns each year.
  • Developed rebalancing strategies to minimize risk exposures.
  • Started from entry level inputting stocks and bonds trades.
  • Provided administrative support for Trust Account Attorney and offered client services that protected integrity of trusts accounts managed.
  • Provided administrative support for two Portfolio Managers and offered clients detailed reports, presentations, and client services that involved financial aspects and success of trust accounts.

Education

MPNA - Nonprofit Management And Public Administration

Metropolitan State University
Saint Paul, MN
09.2011 - 2013.12

BBA - Business Administration/Public Relations

University of Wisconsin - Eau Claire
Eau Claire, WI
09.1992 - 1996.05

Skills

Financial Management

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Volunteer Positions

Team Capitan for Juvenile Diabetes Research Fund (JDRF) One Walk

Junior Achievement Classroom and Biztown Volunteer

Hudson Soccer, Hockey, and Baseball Boosters

Classroom Volunteer for reading and math tutoring

YAH (Youth Action Hudson) including All Dressed Up Prom Campaign

Operation Help Hudson WI

Community Pathways Volunteer

Big Brothers and Big Sisters of Southern MN

Affiliations

  • Toastmasters
  • Rotary International
  • Owatonna Downtown Partnership
  • Owatonna Business Women


Timeline

Executive Coordinator

The Owatonna Foundation Inc
08.2021 - Current

Owner

Tailored Family Solutions
01.2016 - 05.2021

Director of Human Resources Operations

Have A Heart, Inc.
02.2012 - 10.2014

Interim Program Director for Student Parent Center

Metropolitan State University
02.2012 - 05.2013

MPNA - Nonprofit Management And Public Administration

Metropolitan State University
09.2011 - 2013.12

Director of Operations

Better Future Adoption Services
05.2011 - 08.2012

President/Owner

AKWagner Consulting Inc
03.2007 - Current

Portfolio Manager

US Bank
05.1997 - 10.2006

BBA - Business Administration/Public Relations

University of Wisconsin - Eau Claire
09.1992 - 1996.05

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Angela Wagner GonzalesNonprofit Executive