Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angela Walker

East Hartford

Summary

Detail-oriented professional with extensive experience in inventory management and quality control. Proven ability to coordinate workflows and train staff effectively to enhance operational efficiency.

Overview

33
33
years of professional experience

Work History

Print Specialist

Broadridge
South Windsor
04.2008 - Current
  • Managed inventory of printing supplies and materials for optimal workflow.
  • Collaborated with team members to ensure timely project completion.
  • Maintained quality control standards during print runs and finishing processes.
  • Assisted in troubleshooting printing issues to minimize downtime.
  • Provided training to new staff on equipment operation and safety procedures.
  • Completed complex projects within tight deadlines while maintaining focus on detail oriented tasks.
  • Conducted regular maintenance checks on printers and replaced defective parts when necessary.
  • Reviewed proofs closely for errors or defects in order to guarantee highest quality standards are met.
  • Demonstrated excellent communication skills when interacting with customers and colleagues.

EPS Machine Operator

UPS Innovations
Granby
08.2005 - 04.2008
  • Operated machinery to ensure efficient production processes.
  • Monitored equipment performance and reported any issues promptly.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to streamline workflows effectively.
  • Conducted routine maintenance on machines to prevent downtime.
  • Assisted in training new operators on equipment usage and safety procedures.
  • Loaded and unloaded materials for production lines as needed.
  • Maintained clean and organized work areas for optimal efficiency.
  • Adjust machine settings to complete tasks accurately.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Carry out regular safety checks on machinery prior to operation.
  • Load raw materials into machines according to specified measurements.
  • Comply with company policies regarding quality control procedures.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Monitor the feed and speed of machines during the machining process.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Record production information such as quantities produced and materials used on daily logs.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Troubleshoot malfunctions in equipment or processes.
  • Verified production orders prior to starting set-up.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.

Owner

Jims cleaning and Maintenance
East Hartford
09.1992 - 09.2005
  • Oversaw inventory management and maintained optimal stock levels for products.
  • Developed marketing strategies to increase brand awareness and customer engagement.
  • Coordinated customer service efforts to enhance client satisfaction and support.
  • Implemented cost-saving measures to improve overall business efficiency.
  • Established relationships with suppliers to negotiate favorable terms and pricing.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed strategic plans to increase profitability and efficiency.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Workflow Coordinator

Fleet Bank
East Hartford
03.1996 - 07.2005
  • Coordinated daily workflows to ensure timely service delivery in banking operations.
  • Managed communication between departments to streamline process efficiency and collaboration.
  • Assisted in developing training materials for new employees on operational procedures.
  • Monitored transaction processes to identify areas requiring procedural improvements.
  • Implemented tracking systems to monitor project progress and team performance.
  • Facilitated problem-solving sessions to address customer service inquiries effectively.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Managed project deadlines and provided team leadership.
  • Liaised with stakeholders, clients, and vendors to ensure consistent project updates.
  • Communicated with all teams to ensure quality deliverables and timely achievement of project milestones.
  • Monitored daily tasks to identify areas of improvement.
  • Conducted user training sessions on newly developed workflows.
  • Assisted in the development of project plans for new initiatives, including timelines and milestones.
  • Advised senior management on strategic decisions related to workflow optimization efforts.
  • Created and maintained detailed documentation on all current workflows and procedures.
  • Collaborated with IT personnel to troubleshoot technical issues related to workflow systems.
  • Coordinated with cross-functional teams to develop workflows that optimized operational efficiency.
  • Maintained an up-to-date inventory of all active projects within the organization's portfolio.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.
  • Managed movement of materials and product through production.
  • Distributed work orders to departments.
  • Used daily system logs to document production information, discussing issues with management.
  • Traced missing material and shipments through vendor and customer communications.
  • Coordinated pick-up and delivery of express mail services.

Education

GED -

Lynn Technical
Lynn, MA
06-1984

Skills

  • Inventory management
  • Quality control
  • Equipment maintenance
  • Print troubleshooting
  • Proofreading
  • Customer relationship management

References

References available upon request.

Timeline

Print Specialist

Broadridge
04.2008 - Current

EPS Machine Operator

UPS Innovations
08.2005 - 04.2008

Workflow Coordinator

Fleet Bank
03.1996 - 07.2005

Owner

Jims cleaning and Maintenance
09.1992 - 09.2005

GED -

Lynn Technical

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