Angela Wallace
Summary
Energetic, sales representative with 20+ years of experience of customer service and management. I strive to help people in any way I can and am a natural leader that has taken on manager roles, in every position I've held. I'm very detailed oriented, reliable, and communicative. Prosperous sales rep with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
23
23
years of professional experience
Work History
Online sale rep
Bioreigns
04.2020 - Current
- Provide customer service to my customers, including but not limited to, recommendations,product education, placing orders, informing of upcoming sales
- Market business on social media and share customer testimonials
- Stay educated and on top of new products launched, promotions, as well as any all followups with customer about products they are using and asset refill needs.
Optical Manager and optician
Walmart
09.2012 - 01.2014
- Assist patients in choosing glasses and ensuring proper fit, taking measurements,verifying insurance, training on contact lenses care and use, maintain patient files,schedule appointments, assisting doctor in prescreening of patients before theirappointment
- Check in glasses and contacts orders checking for accuracy and maintain inventory ofmerchandise kept in the store
- Manager duties, including but not limited to, creating schedule for employees, writingand giving yearly reviews, tracking sales to meet goals for each month and year, conductyearly inventory counts and file retention.
Overnight stocker, manager, HR, jewelry associate
Walmart
05.2003 - 09.2012
- As an overnight stocker, was responsible for stocking department I was assigned,processing overstock in department or back room
- As overnight shift manager, was responsible for assisting in assigning employeesdepartment to stock for the night, assisting in evaluations and write ups, check store forcleanliness and safety before opening, made weekly schedules for employees
- As HR associate, I pulled new applications from computer, called references, set upinterviews, conducted orientation of new employees, assisted in maintaining employeefiles, assisted in making sure payroll was entered correctly and all employees' hours wereentered in, posted the weekly schedules for the store, helped in assisting employees withtheir training modules
- As jewelry receiving associate, was responsible for checking in new merchandise received,checking for order accuracy and any damage to merchandise, securing merchandise of checkedin items and refilling department, ordering products and merchandise we were out of stockof, helped maintain cleanliness of department and keeping items locked up and secure,piercing ears and educating on proper after care, assist customers in the department maketheir selections and ring up their purchases.
Line cook and Manager
Papa Johns
05.2003 - 09.2012
- As store employee, was responsible for, taking orders that were called in or walk inorders taking payments for orders (in person or taking card information over phone),making the pizzas, including, stretching and rolling out dough for size needed, addingmeasured out toppings for each pizza made, putting in the oven, taking out of oven andcutting to proper cuts needed for size ordered and preparing it for driver for delivery
- Made boxes as needed for orders, maintain walk in cooler of toppings and refilled line asneeded., helped keep cleanliness of store
- As manager, assisted in hiring, evaluations, scheduling, prepping stock of toppings forthe day, opening and closing procedures, helped ensure cleanliness and safety
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Education
Degree -
Lake Stevens High School
2000
Skills
- PROFESSIONAL SKILL
- Customer Service
- Leadership
- Technical skill
- Management
- Social Media Campaign
- Search Engine Marketing
- Interpersonal Communication Skills
- Computer
- Social media
- Typing
- Remote
- Communication
Timeline
Online sale rep
Bioreigns
04.2020 - Current
Optical Manager and optician
Walmart
09.2012 - 01.2014
Overnight stocker, manager, HR, jewelry associate
Walmart
05.2003 - 09.2012
Line cook and Manager
Papa Johns
05.2003 - 09.2012
Degree -
Lake Stevens High School