Angela Ward
Barnhart,MO
Summary
Adept Diesel Mechanic and Team Member with a proven track record at the Missouri Army National Guard, showcasing expertise in diagnostic testing and exceptional customer service. Leveraged solid independent working skills to enhance vehicle safety and efficiency, significantly improving team productivity and client satisfaction. Mastery in vehicle inspections and system troubleshooting underpins a commitment to excellence and reliability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Diesel Mechanic
Missouri Army National Guard
St Louis, MO
03.2024 - Current
- Maintained accurate records of all services performed on diesel engines.
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Examined brake systems for proper operation; replaced pads or shoes when needed.
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Ensured that all tools were properly cleaned after use.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Disassembled defective units to diagnose malfunctions and repair them accordingly.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Inspected vehicles for safety issues and roadworthiness.
- Repaired and serviced air conditioning, heating and electrical systems.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Worked with a team of mechanics to complete projects efficiently within time limits.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Tested electrical circuits for faults using diagnostic computers.
Team Member
White Castle
Arnold, MO
03.2021 - Current
- Addressed customer needs, responding to specific requests.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Assisted customers with product selection and ordering process.
- Monitored operations and reviewed records and metrics to understand company performance.
- Rotated through series of different stations based on team needs.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Resolved customer issues promptly in a professional manner.
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Monitored expiration dates on food items for freshness assurance.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Greeted customers upon entering the store with friendly demeanor.
- Built and maintained working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Education
High School Diploma -
Missouri Baptist University
St. Louis, MOSkills
- Solid independent worker
- Vehicle checklists
- Diagnostic testing
- Brake systems
- Vehicle inspections
- System troubleshooting
- Customer service
Affiliations
- Running
- Working
- Painting
Certification
- Certification in Heavy Wheeled Vehicle Mechanic. Issued on October 29, 2024
Timeline
Diesel Mechanic
Missouri Army National Guard
03.2024 - Current
Team Member
White Castle
03.2021 - Current
- Certification in Heavy Wheeled Vehicle Mechanic. Issued on October 29, 2024
High School Diploma -
Missouri Baptist University
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