ANGELA WARD
Bartow
Summary
Experienced with efficient route planning and timely deliveries. Utilizes strong organizational skills to ensure accurate and swift package handling. Knowledge of maintaining excellent customer service and adapting to various delivery requirements.
Overview
2025
2025
years of professional experience
Work History
Assistant Store Manager
Family Dollar
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
CASHIER
Panera Bread
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Communication Assistant
BAYCARE
05.2021 - Current
- Ensured packages were handled with care, minimizing damages and loss during transit.
- Demonstrated flexibility in adapting to unexpected changes in routes or schedules due to unforeseen circumstances.
- Promoted company values through exceptional customer service skills while interacting with clients at pickup and drop-off points.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
GED -
WEST AREA ADULT SCHOOL
Lakeland, FL01-2006
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Safe driving practices
- Patience and perseverance
- Working independently
- Time management
- Multitasking and organization
- Attention to detail
- Loading and unloading
- Attention to confidentiality
Timeline
Communication Assistant
BAYCARE
05.2021 - Current
Assistant Store Manager
Family Dollar
CASHIER
Panera Bread
GED -
WEST AREA ADULT SCHOOL