Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA WARD

Jackson,MS

Summary

Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution. Exceptional knowledge of scrap types such as ferrous and non ferrous materials.

Overview

9
9
years of professional experience

Work History

Supervisor of Operations

USA Iron & Metal
10.2023 - 05.2025
  • Fostered an environment of open communication between all members of the team and built relationships based on trust and integrity.
  • Ensured that all team members worked safely and had all required ppe to keep them safe.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Reviewed the comex daily and updated and entered new pricing for each product accordingly.
  • Performed inventory on monthly, quarterly and yearly intervals.
  • Ensured all involved team members were buying recording and shipping products while staying aligned with company goals and expectations.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Floating Manager

K&L Recycling
08.2016 - 09.2023
  • Manage the daily operations and staff at 9 recycling centers. Hire and train employees how to efficiently purchase, process and prepare for shipping all materials while maintaining a professional level of customer service and complying with the company, local, state and federal regulations.
  • Primary Responsibilities:
  • Administrative duties associated with the purchasing, processing and shipping of materials.
  • Insure all locations adhere to all State and Federal reporting requirements within the required timeframe.
  • Ensure equipment is maintained.
  • Establish and maintain professional relationships with staff, drivers, customers, and the general public.
  • Adhere to the standards set forth in the company HSE Policy.
  • Attend all one-to-one and monthly management meetings.
  • Hiring and train all new staff members.
  • Report all injuries and incidents.
  • Identify root causes for any incidents and help the team establish better practices to avoid further incidents.
  • Ensure all recycling center staff is being cross-trained.
  • Maintain confidentiality of all financial data.
  • Motivate staff

Education

High School Diploma -

Madisonville High School
Madisonville, TX
06-1992

Skills

  • Proficiency with computers
  • Knowledge of different scrap types and the differences between each
  • Exceptional time management
  • Professional manner and strong ethical code
  • Ability to multitask and remain motivated and positive
  • Commitment to working efficiently and accurately
  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to follow verbal and written instructions
  • Dependability in attendance, work completion, and flexibility to meet business needs

Timeline

Supervisor of Operations

USA Iron & Metal
10.2023 - 05.2025

Floating Manager

K&L Recycling
08.2016 - 09.2023

High School Diploma -

Madisonville High School