Operations Leader and Customer Service professional experienced in customer service, retail, warehouse, and project management. Proven ability to improve customer satisfaction, optimize service processes, and align operational performance with client expectations. Strong background in cross-functional leadership, vendor coordination, and compliance management, with a track record of delivering results in fast-paced environments.
Project management, construction management, operations management, Warehouse management
Logistics, supply chain optimization, inventory control, vendor relations, procurement, budgeting, cost control, quality assurance
OSHA compliance, process improvement
Lean operations, team leadership, training
Customer service, strategic planning,
Performance reporting