Angela Webb
Irving,TX
Summary
Talented Accounts Receivable Specialist with 15 years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
19
19
years of professional experience
Work History
Senior Analyst
EmployBridge
Irving, TX
12.2023 - 04.2024
- Worked closely with customers to resolve any billing or payment disputes in a timely manner.
- Managed client expectations throughout the duration of projects by providing regular progress reports.
- Developed and maintained relationships with customers to facilitate collections process.
- Developed strategies for reducing overall delinquency rate across portfolios.
- Investigated and resolved customer inquiries regarding delinquent accounts.
- Assisted with legal action against non-paying customers when necessary.
Accounts Payable Clerk
EmployBridge
NorthRichlands Hills, TX
03.2005 - 09.2018
- Ensured proper authorization for all purchases made by the organization.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Prepared checks for payment of vendor invoices on a timely basis.
- Assisted with preparing journal entries related to accounts payable transactions.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
Education
Associate of Science -
Northlake College
Irving, TX05-1985
Skills
- Client management
- Performance monitoring
- Business Intelligence
- Report Preparation
- Client Relationship Management
- Advanced Excel
Timeline
Senior Analyst
EmployBridge
12.2023 - 04.2024
Accounts Payable Clerk
EmployBridge
03.2005 - 09.2018
Associate of Science -
Northlake College