Angela Webber
Apex,NC
Summary
Proven Correctional Officer at NCDAC, adept in emergency response and crisis management, significantly enhancing facility security and inmate safety. Expert in de-escalation techniques and teamwork, I've effectively reduced contraband incidents and fostered a collaborative, secure environment. My background also includes rigorous training in defensive tactics and a strong commitment to mental health awareness.
Overview
19
19
years of professional experience
Work History
Correctional Officer
NCDAC
Raleigh, NC
08.2007 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
Security Officer
Allied Universal Security Services
Raleigh, NC
09.2005 - 08.2007
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Education
Bachelor Of Applied Science - Cyber Security
American Public University
Charleston, WVSkills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Restraint Techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband Seizure
- Self-defense techniques
- Trained in defensive tactics
- Stress Tolerance
- Relationship building and management
- Facility Security
- Crisis Management
- Weapons training
- CCTV Monitoring
- Suicide Prevention
- Organizational Skills
- Decision-Making
- Problem-Solving
- Safety and Security
- Teamwork and Collaboration
- Crisis Intervention
- Attention to Detail
- Problem-solving abilities
- Reliability
Affiliations
Order of the Sword & Shield National Honor Society
National society for leadership and success
Epsilon Phi Tau Honors Society for professionals in Technology
Timeline
Correctional Officer
NCDAC
08.2007 - Current
Security Officer
Allied Universal Security Services
09.2005 - 08.2007
Bachelor Of Applied Science - Cyber Security
American Public University