Hard working results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments, with a willingness to learn and grow, and excellent communication skills. As well as experience working with diverse groups of people with different needs and backgrounds. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Behavior Technician III
WEAP
07.2024 - 02.2025
Working with children on the autism spectrum implementing ABA therapy and treatment plans designed by a BCBA.
Using techniques to teach new skills, address problem behaviors, and improve communication, socialization, and daily living skills through positive reinforcement, all while meticulously collecting and analyzing data on client progress.
Crew Member
Taco Bell
01.2020 - 06.2021
Customer service: Greet customers, take orders, handle payments, and thank customers
Food preparation: Prepare food ingredients, assemble orders, and package products
Food safety: Maintain food safety standards and a clean, safe work environment
Teamwork: Work well with teammates and accept coaching from management as well as help train new employees
Communication: Communicate with customers, teammates, and managers in a positive manner
Knowledge: Be knowledgeable about menu items and promotions
Key Holder/Assistant Manager
Dollar General
06.2019 - 06.2020
Customer service: Assisting customers with product selection, answering questions, processing transactions at the register, handling returns and exchanges.
Staff supervision: Delegating tasks to other associates, ensuring compliance with company policies, providing coaching and feedback when needed, and supervising and training staff when manager is not present.
Inventory management: Stocking shelves, rotating merchandise, checking for expired products, and managing inventory levels.
Cash handling: Accurately processing cash transactions, balancing registers, and following cash security procedures.
Store maintenance: Maintaining cleanliness throughout the store, including floors, shelves, and fixtures.
Loss prevention: Monitoring for potential theft, following security protocols, and reporting suspicious activity.
Compliance with company policies: Ensuring adherence to all company policies and procedures regarding sales, customer service, and employee conduct.
Home Care Provider
Little Red Riding Hood, Inc.
07.2016 - 12.2016
Personal care assistance: Bathing, dressing, grooming, toileting, and mobility support.
Meal preparation: Cooking meals according to dietary needs, assisting with eating, and snack preparation.
Light housekeeping: Laundry, dishes, vacuuming, dusting, and maintaining a clean living space.
Medication reminders/administrating medications: Prompting clients to take medications as prescribed and monitoring for potential side effects, as well as administering medications.
Companionship: Engaging in conversation, playing games, reading, and other recreational activities, and providing emotional support.
Health monitoring: Observing changes in behavior or health status, and reporting concerns to the client's healthcare team.
Documentation: Maintaining detailed records of daily care provided, including client observations and any incidents.
Assistant Manager & Certified Sandwich Artist
Subway Sandwich Shop
11.2012 - 12.2015
Staff management: Help create schedules, assign shifts, and train new employees
Customer service: Provide exceptional customer service and resolve conflicts
Food safety: Ensure food safety, product preparation, and cleanliness standards are met
Inventory: Assist with product orders and inventory
Special events: Assist with planning of special events and promotions
Communication: Communicate clearly, concisely, accurately, and professionally
Paperwork: Perform paperwork duties
Supervise staff to maintain cleanliness standards
Ascertain, oversee, and evaluate work
Recommend promotion, transfer, or termination of employees
Assist with restocking produce and equipment
Answer customer questions and provide excellent and friendly customer service
Education
Healthcare Career Program - Medical Assisting
Computer Systems Institute
Gurnee, IL
04-2015
High School Diploma -
Zion Benton Township Highschool
Zion, IL
05-2012
Skills
Behavior treatment plans and intervention management
Applied Behavioral Analysis
Working with people with autism and other developmental disabilities
Behavioral Health
Caregiving/homecare
Customer Service skills and certification
Clear communication skills
Management/Supervising experience
Ability to work in a fast-paced environment
Food service/food safety/food handling
Health Care Provider CPR/AED & First Aid Certification