Angela Wendt
Daytona Beach,FL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Ormond Mortgage Group
Ormond Beach, FL
11.2023 - Current
- Developed and maintained filing systems for confidential documents and records.
- Scheduled appointments between clients and customers and internal staff members.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
- Handled incoming calls and directed callers to appropriate department or employee.
Executive Meeting Specialist
The Westin Hilton Head Resort and Spa
Hilton Head Island, SC
09.2022 - 05.2023
- Performed quality control checks prior to meetings beginning to verify all arrangements were complete.
- Provided ongoing guidance to junior staff members responsible for supporting executive meetings.
- Established relationships with vendors to secure competitive pricing on supplies and services.
- Developed and implemented successful strategies for organizing executive meetings.
- Maintained an up-to-date database of contact information for all meeting participants.
- Coordinated with organizers to establish event objectives and technical requirements for planning and promotion of events.
- Coordinated logistics for corporate events.
Social Media Intern
Brooke Hancock Jefferson County Metropolitan Cente
Steubenville, OH
01.2022 - 06.2022
- Collaborated with marketing team members to ensure consistency of messaging across all channels.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
- Participated in brainstorming sessions for new content ideas.
- Responded to comments and questions from followers in an engaging way that encouraged community building.
- Researched emerging trends in the industry and identified new opportunities for promoting our products and services.
- Generated ideas for original content that resonates with target audience.
- Assisted in creating and executing social media campaigns to increase brand awareness.
Education
Bachelor of Science - Business Management
Franciscan University of Steubenville
Steubenville, OH08-2022
Skills
- Meeting planning
- Clerical Support
- Filing
- Data Entry
- Office Administration
- Typing proficiency
- Computer Proficiency
- Tech-Savvy
Timeline
Administrative Assistant
Ormond Mortgage Group
11.2023 - Current
Executive Meeting Specialist
The Westin Hilton Head Resort and Spa
09.2022 - 05.2023
Social Media Intern
Brooke Hancock Jefferson County Metropolitan Cente
01.2022 - 06.2022
Bachelor of Science - Business Management
Franciscan University of Steubenville
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