Angela West
Emeryville,Calif
Summary
To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Organized MultiTasker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
14
14
years of professional experience
Work History
Service Technician for Biohazard
Stericycle Environmental Solutions
Hayward, CA
11.2021 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed maintenance duties and safely handled chemicals and solutions.
- Demonstrated increased knowledge of company products and equipment.
- Surpassed corporate goals by reaching Number% customer satisfaction rating in Timeframe.
- Collected biohazard containers within various hospitals
Coach Cleaner
Amtrak
Oakland, CA
11.2019 - 01.2022
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
UPS Warehouse Worker
UPS
Oakland, CA
11.2018 - 03.2019
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Customer Service Representative/ Cashier
Safeway Inc
San Leandro, Calif
07.2007 - 08.2010
- I provided customer service to all customers along with supplying money orders, lottery tickets, help with bill payments, wic vouchers and check cashing
- I balanced tills for all check stands and daily operations of the store
- I organized and worked with detailed office records, accounts payable and 2 receivable, incoming and outgoing bank deposits, computer knowledge to enter, access, search and retrieve data.
Cashier
Dollar Tree
Oakland, Calif
06.2002 - 06.2007
- I prepared bank deposits, balanced my till at the end of the work night, counted funds, and provided customer service to all patrons of the store
- I also maintained the confidentiality of all customer transactions.
Clerk II
Highland General Hospital
Oakland, Calif
04.1999 - 04.2002
- I prepared Medical Record files for all patients with hospital visits, answered incoming telephone calls, transferred calls to all Drs for patient confidentiality
- I created, maintained and entered information into the database for patient records, setup paper and electronic filing systems, updated medical records and other materials
- I operated office equipment such as copiers, fax machines, 6 line phone system, and arranged for repairs when the equipment malfunctioned
- I greeted visitors or callers and helped with their inquiries and directed them to the appropriate persons according to their individual needs
- I also completed forms in accordance to hospital guidelines and patient confidentiality.
Education
Associate of Arts Degree - Logistics
Merritt Community College
Medical Assistant - Health Aide
Western Career College
San Leandro, CA09.2003
High School Equivalency Certificate - General Studies
Berkeley Adult School
Berkeley, CA06.1993
Skills
- Customer and Personal Service
- Time Management
- Complex Problem Solving
- Clerical
- Troubleshooting
- Active Listening and Learning
- Verbal and Written Communication
- Heavy Lifting
- Attention to Detail
- Issue and Problem Resolution
- Professional and Courteous
- Work with Minimal Supervision
- Environmental Health and Safety
- Adaptable and Flexible
- Flexible and Adaptable
- Self-Motivated
- Dependable and Responsible
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Timeline
Service Technician for Biohazard
Stericycle Environmental Solutions
11.2021 - Current
Coach Cleaner
Amtrak
11.2019 - 01.2022
UPS Warehouse Worker
UPS
11.2018 - 03.2019
Customer Service Representative/ Cashier
Safeway Inc
07.2007 - 08.2010
Cashier
Dollar Tree
06.2002 - 06.2007
Clerk II
Highland General Hospital
04.1999 - 04.2002
Associate of Arts Degree - Logistics
Merritt Community College
Medical Assistant - Health Aide
Western Career College
High School Equivalency Certificate - General Studies
Berkeley Adult School
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