Angela West

I would greet customers and try to get customers in my line to scan the items in their cart and take their money to cash them out so they could bag up groceries and leave to continue their day and move on with things they needed to do.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Checked personal identifications during alcohol and tobacco sales.
• Responded promptly to requests for assistance, spills and customer inquiries.

• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Processed orders on POS system and accepted cash and charge payments.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Made change and returned correct cash and coin to patrons.
• Delivered special orders to waiting vehicles and tables to promote specialized service.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Prepared products following restaurant, health, and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.
• Stocked shelves to organize aisles in assigned department.
• Operated cash register to ring up final bill and process various forms of payment.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Replenished serving stations with fresh food and cleaned up spills.