Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic

Angela West

Townville,SC

Summary

Dynamic professional with extensive experience in customer service and inventory management at Hwy 81 Shell Station. Demonstrated success in training teams and improving operational efficiency. Expertise in cash handling and quality assurance, effectively resolving customer issues to enhance loyalty. Strong commitment to maintaining high standards and compliance.

Overview

12
12
years of professional experience

Work History

Cashier Assistant Manager

Hwy 81 Shell Station
Anderson , SC
06.2011 - 05.2017
  • Participated in meetings with other managers to discuss operational plans or initiatives.
  • Processed payments from customers using various payment methods such as credit cards or cash.
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Implemented operational procedures such as opening and closing procedures for the store.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Recruited, trained, and supervised staff members while providing guidance and support when necessary.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Ensured compliance with all company policies and procedures.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed payments promptly for customers to exceed productivity standards.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Used Point of Sale register system to complete transactions.
  • Counted and balanced registers.
  • Processed credit card payments and counted back change and currency with accuracy rate.

Inspector/Packer Associate

Pine River Plastics
Westminster, SC
01.2005 - 04.2006
  • Ensured all products met industry-standard requirements before being released for sale.
  • Developed comprehensive checklists for use during inspections to ensure nothing was missed.
  • Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
  • Documented all inspection results accurately in accordance with established guidelines.
  • Investigated customer complaints regarding product quality, reliability, or performance issues.
  • Inspected finished goods prior to shipment to guarantee they meet company standards.
  • Reviewed supplier documentation and ensured it was compliant with relevant regulations.
  • Assisted in training new inspectors on safety protocols and standards.
  • Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
  • Identified acceptable components and rejected defective products.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Examined and inspected containers, materials or products to meet quality specifications.
  • Assembled, lined and padded cartons and containers.
  • Loaded and unloaded items from machines, carts and dollies.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Gabbs, NV
02-2025

Skills

  • Customer service
  • Team building
  • Inventory management
  • Cash handling
  • Quality assurance
  • Problem resolution

About Me

I go above and beyond to do the what is expected.Im a quick learning and willing to be trained for the job.

Timeline

Cashier Assistant Manager

Hwy 81 Shell Station
06.2011 - 05.2017

Inspector/Packer Associate

Pine River Plastics
01.2005 - 04.2006

High School Diploma -

Cornerstone Christian Correspondence School

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