ANGELA BENES
Perkasie,USA
Summary
Proven track record of enhancing team productivity to achieve organizational goals. Committed to employee safety and effective personnel management through proactive scheduling. Recognized for exceptional organizational skills and ability to engage with diverse customer bases. Experienced team leader skilled in performance monitoring, work delegation, and fostering motivation among team members.
Overview
28
28
years of professional experience
Work History
Team Leader
Tractor Supply Company
02.2025 - Current
- Trained new hires on policies and procedures, accelerating onboarding and role readiness
- Assigned tasks across shift teams to increase productivity and maintain positive morale
- Monitored performance metrics and addressed gaps to improve daily operational consistency
- Coordinated inventory checks and restocking to maintain optimal on-floor product availability
- Resolved customer complaints and inquiries to preserve service standards and repeat business
- Supported in-store merchandising to improve product visibility and purchasing appeal
- Enforced safety protocols during shifts to maintain a secure store environment
- Reported team progress at leadership meetings to inform operational decisions
- Led morning opening routines, assigned registers and prep tasks to meet opening timelines
- Processed and reconciled cash drawer discrepancies using POS reports to reduce till variance
- Explained Tractor Supply credit card benefits and rewards to customers to inform financing decisions
Crossing Guard
Perkasie Borough Authority
09.2024 - Current
- Instructed children on street crossing safety to enhance awareness and promote safe practices
- Escorted pedestrians across streets while safely monitoring and stopping traffic
- Signaled hazards to drivers and pedestrians with signs, flags, lanterns, and hand signals to ensure safe crossings
Equine Caretaker
Quarter Mile Farm
07.2006 - 07.2025
- Kept horses healthy and ready for activities by preparing and distributing feed and water on-schedule
- Exercised horses regularly by riding them or leading them on walks or jogs
- Turned out horses to pasture for daily exercise and socialization to promote optimal exercise and health
- Trained young horses in basic skills such as walking on a lead rope and loading into a trailer
- Followed pet care plans, medication requirements, and dietary restrictions for quality care
- Prepared food to meet needs of animals under care with appropriate meals
- Cleaned and maintained horse stalls, grooming areas, and paddocks
- Supervised grooms to maintain a safe environment for horses and staff
- Ensured that all tack was properly fitted and cleaned after every use
- Monitored animal behavior patterns to identify and address health or behavioral issues
- Assisted veterinarians in administering medical treatments to horses
Sales Associate
Marks Jewelers
01.1999 - 07.2006
- Cultivated customer relationships through personalized interactions
- Engaged customers in professional dialogue to identify needs and preferences
- Sold various products by explaining unique features and educating customers on proper application or usage
- Recommended, selected and located merchandise based on customer desires
- Adapted sales strategies based on customer interactions and feedback to improve results
- Demonstrated product features and benefits to enhance customer understanding
- Computed purchases and received and processed cash or credit payment
- Handled returns and exchanges according to company policies
- Attended weekly team meetings to review performance goals and objectives
- Maintained knowledge of sales and promotions, return policies and security practices
- Answered store and merchandise questions and led customers to wanted items
- Organized store by returning merchandise to proper areas and restocked displays
- Placed special orders or called other stores to find desired items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Prepared merchandise for purchase or rental
- Carefully bagged or packaged purchases to ensure safe transport. Purchased and wrapped gifts
- Welcomed customers into the store to create a friendly atmosphere to determine wants or needs
Education
High School Diploma -
Central Bucks West
Doylestown, PA01-1991
Skills
- Pedestrian safety
- Safety violation identification
- Pedestrian escort procedures
- Road crossing protocols
- Unsafe condition remediation
- Event preparation
- Operational efficiency
- Workplace safety compliance
- Customer service excellence
- Conflict resolution techniques
- Team productivity enhancement
- Customer engagement strategies
Timeline
Team Leader
Tractor Supply Company
02.2025 - Current
Crossing Guard
Perkasie Borough Authority
09.2024 - Current
Equine Caretaker
Quarter Mile Farm
07.2006 - 07.2025
Sales Associate
Marks Jewelers
01.1999 - 07.2006
High School Diploma -
Central Bucks West