Angela Willette
Waterbury,CT
Summary
Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
22
22
years of professional experience
Work History
Front of House Wait Staff Member
Village Pub, Poppins, Pizza Hut, Royal York Hotel
York, North Yorkshire UK
01.1991 - 11.2012
- Delivered outstanding customer service in a fast-paced, high-volume dining environment.
- Guided guests with thorough menu knowledge, offering accurate food and beverage recommendations.
- Ensured a clean, organized, and welcoming front-of-house environment to maximize guest satisfaction.
- Partnered with kitchen staff to streamline order accuracy and improve service efficiency.
Home Care Provider
Sure Care
York, North Yorkshire UK
06.2007 - 10.2012
- Assisted clients with daily living activities to enhance quality of life.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored and documented client health status and progress regularly.
- Provided emotional support and companionship to promote mental well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
Education
No Degree -
Manor Cof E School
York. North Yorkshire UKSkills
- Cleanliness
- Food safety awareness
- Handling complaints
- Memory retention
- Allergy awareness
- Seating arrangements
- Reservation management
- Efficient clearing
- Greeting guests
- Team collaboration
- Order taking
- Phone etiquette
- Stock management
- Personal hygiene
- Open-close procedures
- Teamwork
Timeline
Home Care Provider
Sure Care
06.2007 - 10.2012
Front of House Wait Staff Member
Village Pub, Poppins, Pizza Hut, Royal York Hotel
01.1991 - 11.2012
No Degree -
Manor Cof E School
Personal Statement
After moving to the United States to marry my husband, I took on the role of managing our home while he provided financially. It was a valuable time, but now I’m eager to return to the workforce and step back into the independent, hardworking woman I’ve always been. I truly miss being part of a team—the people, the conversations, the collaboration, and the sense of accomplishment that comes with earning my own income. I’m excited for the opportunity to bring my skills, dedication, and enthusiasm back into a professional setting.