Summary
Overview
Work History
Education
Skills
Timeline
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Angela Williams

Corryton,TN

Summary

I have been adept at multitasking and maintaining high-quality standards, I leveraged my strong work ethic and attention to detail at each job I have had. I am skilled in HIPAA-compliant medical records management and fostering positive team environments, I strive to exceed employer expectations by solving problems, aiding in new hire training and maintaining meticulous records.

I am a hardworking and dedicated job seeker with strong organizational skills eager to secure a Medical Records Clerk position. I am ready to learn new skills and help motivate, elevate and encourage fellow coworkers. I strive to model good character, integrity, honesty, morality and encourage my colleagues and clients.

Overview

24
24
years of professional experience

Work History

Food Service Worker

Knox County School System
09.2010 - 05.2013
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Implemented waste reduction strategies, contributing to cost savings.

Schedule Coordinator

Baptist Hospital
04.2001 - 05.2003
  • Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
  • Enhanced customer satisfaction with timely coordination of appointments and service requests.
  • Provided support during periods of high demand by stepping in as needed to cover shifts or manage urgent tasks effectively.
  • Maintained accurate records of employee vacation time, personal days, and sick leave to ensure proper coverage at all times.
  • Conducted regular audits of employee timesheets for accuracy and compliance with company policies.
  • Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
  • Evaluated current scheduling processes, identifying areas of improvement to increase overall efficiency.
  • Flagged potential issues by monitoring timelines.

Home Health Aide

Baptist Hospital
08.1993 - 05.2003
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.

Medical Records Clerk

Baptist Hospital
04.1997 - 01.2001
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Supported medical staff by providing organized and accurate medical records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
  • Facilitated smooth communication between departments by providing timely access to patient records.
  • Updated patient records with new information to keep data current and accurate.
  • Ensured timely destruction of outdated records, maintaining compliance with retention policies.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed up with medical staff regarding missing information in patient records.

Scheduling Coordinator

Saint Mary's Medical Center
01.1993 - 09.1993
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
  • Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Certified Nursing Assistant

Saint Mary's Medical Center
09.1992 - 08.1993
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Certified Nursing Assistant

Hillcrest Nursing & Rehabilitation Center
02.1989 - 05.1992
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

High School Diploma - Health Occupations

Gibbs High School
Corryton, TN
05.1988

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Attention to detail
  • Team oriented
  • Working with diverse people
  • Quality control
  • HIPAA compliance
  • File organization
  • Data entry
  • Medical terminology understanding
  • Medical records management
  • Patient confidentiality
  • Work well independently
  • Patient admission

Timeline

Food Service Worker

Knox County School System
09.2010 - 05.2013

Schedule Coordinator

Baptist Hospital
04.2001 - 05.2003

Medical Records Clerk

Baptist Hospital
04.1997 - 01.2001

Home Health Aide

Baptist Hospital
08.1993 - 05.2003

Scheduling Coordinator

Saint Mary's Medical Center
01.1993 - 09.1993

Certified Nursing Assistant

Saint Mary's Medical Center
09.1992 - 08.1993

Certified Nursing Assistant

Hillcrest Nursing & Rehabilitation Center
02.1989 - 05.1992

High School Diploma - Health Occupations

Gibbs High School

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Angela Williams