Angela Williams
Owasso,OK
Summary
Pharmacy Technician with 17 years of experience in healthcare support and pharmacy operations. Skilled in prescription processing, patient communication, and managing insurance issues. Detail-oriented and recognized for efficiency in fast-paced settings while upholding confidentiality. Committed to accuracy in medication dispensing and fostering teamwork to ensure optimal pharmacy performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy / Support Specialist
Family & Children’s Services
Tulsa, OK
01.2013 - 12.2026
- Supported pharmacy and clinical staff with patient records, billing, and medication-related tasks.
- Entered and updated patient information accurately while following HIPAA guidelines.
- Assisted patients with questions and helped coordinate services.
- Communicated with staff to keep workflow organized and efficient.
Pharmacy Technician
Sequoia Pharmacy
Tulsa, OK
08.2011 - 08.2012
- Entered medication orders with precision and speed.
- Responded to calls from long-term care facilities, delivering clear information.
- Collaborated with pharmacists to resolve order inquiries and issues.
- Adhered to all pharmacy regulations and HIPAA compliance requirements.
Pharmacy Technician
CVS Pharmacy
Tulsa, OK
04.2010 - 09.2011
- Processed prescriptions under pharmacist supervision.
- Resolved insurance and billing issues.
- Completed doctor calls, inventory tasks, returns, and credits.
- Assisted customers and maintained a smooth workflow.
- Managed inventory levels and ensured timely restocking of pharmaceutical supplies.
Pharmacy Cashier / Billing & Data Entry
Indian Health Care Resource Center
Tulsa, OK
05.2009 - 01.2010
- Entered patient and prescription data with accuracy.
- Managed payments, phones, and clerical tasks.
- Reported or corrected data entry errors.
- Supported pharmacy staff as needed.
- Educated patients on proper medication usage and safety practices.
- Verified patient information to ensure accuracy of prescriptions filled.
Customer Service Representative
Avis Budget Group
Tulsa, OK
02.2006 - 05.2009
- Assisted customers with questions and rental needs.
- Processed payments, refunds, and contracts.
- Provided friendly and professional service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Associate of Liberal Arts -
Tulsa Community College
Tulsa, OK07.2008
High School Diploma -
East Central High School
Tulsa, OK05.2002
Skills
- Prescription processing and data entry
- Insurance adjudication
- Customer service and support
- Medication order entry
- HIPAA compliance
- Pharmacy software proficiency
- Patient support and call handling
- Problem solving and accuracy
- Time management
- Billing resolution
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy / Support Specialist
Family & Children’s Services
01.2013 - 12.2026
Pharmacy Technician
Sequoia Pharmacy
08.2011 - 08.2012
Pharmacy Technician
CVS Pharmacy
04.2010 - 09.2011
Pharmacy Cashier / Billing & Data Entry
Indian Health Care Resource Center
05.2009 - 01.2010
Customer Service Representative
Avis Budget Group
02.2006 - 05.2009
Associate of Liberal Arts -
Tulsa Community College
High School Diploma -
East Central High School