Angela Williamson
Mason,Tennessee
Summary
Dedicated distribution professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
Work History
Area Manager II
Amazon
09.2023 - 09.2024
- Transformed underperforming teams into productive, profitable teams.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Resolved conflicts promptly to promote positive environment for customers.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Managed 80 employees in department receiving stow department.
Operation Manager
Unis
10.2022 - 05.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Operations Supervisor
Staples
08.2019 - 07.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified procedure or process changes required to improve performance and productivity.
- Motivated and trained employees to maximize team productivity.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Operations Manager
Neovia Logistics
11.2018 - 05.2019
- Lead, managed, and held the teams of the facility accountable
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified procedure or process changes required to improve performance and productivity.
- Directed system updates to boost productivity and control recordkeeping errors.
- Coached and counseled supervisors and team members of the operation to strive for excellance
Area Manager
Nike, Inc
06.2002 - 10.2017
- Oversaw logistics and shipping functions for DC area, ensuring on-time delivery and just-in-time inventory management while effectively controlling costs
- Led a cross-functional team, managing and mentoring employees to ensure optimal performance
- Cultivated a customer-focused, quality-driven work environment to ensure operational excellence
- Improved picking accuracy from 70% to 98% over a three-month period
- Effectively managed staffing restraints by cross-training 80 employees to support multiple areas in the operation
- Trained 80 employees a week to support order processing for another department
Material Handler
Nike, Inc
12.1995 - 06.2002
- Coordinated warehouse operations to ensure timely and accurate processing of incoming orders, maintaining high rates of customer satisfaction
- Managed picking and packing of items, ensuring rapid, high-quality order processing
- Delivered packed items to shipping carrier, assuring accuracy of all shipping details
- Demonstrated proficiency in use of RF guns and AS400 systems to facilitate efficient processing
Education
Associate of Occupational Studies - Computer Accounting
Southeast College of Technology
Memphis, TNBachelor of Science - Business Administration
Bethel University
McKenzie, TNSkills
- Work flow planning
- Relationship Development
- Team Leadership
- Staff Management
- Performance Evaluations
- Distribution and warehousing
- Warehouse Logistics
- Shipping and receiving
- Production planning
Timeline
Area Manager II
Amazon
09.2023 - 09.2024
Operation Manager
Unis
10.2022 - 05.2023
Operations Supervisor
Staples
08.2019 - 07.2022
Operations Manager
Neovia Logistics
11.2018 - 05.2019
Area Manager
Nike, Inc
06.2002 - 10.2017
Material Handler
Nike, Inc
12.1995 - 06.2002
Associate of Occupational Studies - Computer Accounting
Southeast College of Technology
Bachelor of Science - Business Administration
Bethel University
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