Angela Willoughby
Garvin,OK
Summary
Graduating with my Science degree (pre-pharm) in Sept, I am pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Known for reliability and flexibility, ensuring smooth and effective operations, I am ready to settle into my lifetime career.
Overview
27
27
years of professional experience
Work History
Cabin Service Cleaner/Supervisor of Operations
Self-employeed
04.2021 - Current
- Achieved high levels of accuracy in documenting completed tasks and requirements.
- Collaborated with team members to complete tasks efficiently and effectively within tight deadlines.
- Upheld punctuality standards by consistently arriving at job sites ahead of schedule.
- Ensured adherence to industry standards, following established guidelines and procedures when performing cabin services responsibilities.
- Assisted in inventory management, maintaining adequate stock levels of cleaning supplies and equipment.
Pharmacy Technician
Wal-Mart Pharmacy
09.2021 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
EMT-Intermediate
McCurtain County EMS
09.2016 - 08.2022
- Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
- Performed advanced airway management techniques, securing patients'' airways and maintaining proper ventilation during transport.
- Utilized strong interpersonal skills to effectively communicate with patients from diverse backgrounds, ensuring understanding of treatment plans.
- Participated in ongoing training and professional development opportunities to stay current on best practices within the EMS field.
- Maintained professionalism under pressure, providing calm guidance and direction to patients in need of immediate medical assistance.
- Maintained detailed documentation of patient care records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
Telemetry Technician
McCurtain Memorial Hospital
06.2019 - 08.2020
- Enhanced patient care by accurately monitoring and interpreting EKG data for early detection of cardiac abnormalities.
- Educated new employees on correct use and interpretation of telemetry equipment, fostering a knowledgeable and skilled workforce.
- Promoted a culture of continuous learning through participation in relevant workshops, seminars, and professional development opportunities related to cardiac care.
- Contributed to a reduction in patient readmission rates by providing timely and accurate telemetry reports to physicians and nurses for prompt intervention.
New Accounts Representative
American State Bank
05.1998 - 08.2013
- Educated customers about online banking tools, promoting ease of use and increased digital adoption rates.
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquiries.
- Managed a high volume of daily transactions accurately, ensuring deadlines were met without sacrificing attention to detail or quality of work.
- Utilized strong communication skills to establish rapport with customers and provide exceptional service.
Education
Pre-Pharmacy
South College
Knoxville, TN09-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Timeline
Pharmacy Technician
Wal-Mart Pharmacy
09.2021 - 09.2024
Cabin Service Cleaner/Supervisor of Operations
Self-employeed
04.2021 - Current
Telemetry Technician
McCurtain Memorial Hospital
06.2019 - 08.2020
EMT-Intermediate
McCurtain County EMS
09.2016 - 08.2022
New Accounts Representative
American State Bank
05.1998 - 08.2013
Pre-Pharmacy
South College
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