Angela Wilson
Rineyville,KY
Summary
Reliable Manager with a strong work ethic and proactive approach. Dedicated to exceeding company expectations and building productive relationships. Experienced in managing goals and team development in fast-paced, deadline-driven environments.
Overview
11
11
years of professional experience
Work History
Laborer
Odom Construction, LLC
Rineyville, KY
09.2024 - Current
- Aided in tool retrieval
- Maintained cleanliness and organization of job sites
- Carried out various general labor tasks efficiently
Meat Manager
Priceless Foods
Shepherdsville, Kentucky
04.2024 - 09.2024
- Ordered merchandise and supplies to ensure appropriate inventory levels.
- Ensured compliance with food safety regulations and quality standards.
- Maintained accurate records of sales and purchases in the meat department.
- Assisted customers with product selection, preparation techniques, recipe ideas.
- Created promotional displays to increase customer awareness of products offered in the meat department.
- Prepared weekly ordering schedules based on projected sales volumes.
- Conducted regular audits of stock levels to minimize losses due to spoilage or theft.
- Adhered to all health codes and sanitation requirements when handling meats.
- Oversaw proper storage methods for raw materials, finished goods.
- Ensured that all products were properly labeled with expiration dates, ingredients lists.
- Tracked inventory levels using computerized systems such as POS software.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Processor
T. Marzetti Company
Horse Cave, Kentucky
06.2023 - 02.2024
- Developed expertise in producing high-quality dipping sauces for a variety of clients.
- Operated machinery to fabricate and assemble product components.
- Assisted in the troubleshooting of production line equipment malfunctions.
- Performed daily maintenance of assembly machines and tooling.
- Monitored inventory levels throughout the shift.
- Maintained a clean and safe work area in accordance with OSHA standards.
- Communicated effectively with supervisors regarding job progress and safety issues.
- Followed written instructions regarding product assembly processes.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
- Completed necessary paperwork such as time cards, order forms.
Assistant Deli Manager
IGA Supermarket
Glasgow, Kentucky
06.2019 - 06.2023
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
- Ensured that all food items were properly labeled according to local health department regulations.
- Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Performed regular checks on equipment such as slicers, scales and ovens to ensure they were operating safely and efficiently.
- Completed regular inventories of food and material stocks.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Inspected dining and serving areas for cleanliness and proper setup.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Manager
Cash Express, LLC
Horse Cave, Kentucky
11.2013 - 11.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with check cashing transactions
- Created payday loan applications for clients
Education
High School Diploma -
Hart County High School
Munfordville, KY06-2000
Skills
- Customer Service
- Attention to Detail
- Punctual and Reliable
- Safety awareness
- Job Site Cleanup
- Workforce Management
- Financial Management
- Time Management
- Verbal and written communication
- Customer relationship development
- Staff Training
- Program Marketing
- Team Supervision
- Office Management
- Scheduling and calendar management
Timeline
Laborer
Odom Construction, LLC
09.2024 - Current
Meat Manager
Priceless Foods
04.2024 - 09.2024
Processor
T. Marzetti Company
06.2023 - 02.2024
Assistant Deli Manager
IGA Supermarket
06.2019 - 06.2023
Manager
Cash Express, LLC
11.2013 - 11.2018
High School Diploma -
Hart County High School
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