Angela Wisecup
Jamestown,OH
Summary
Dynamic operations manager with extensive experience at Walmart, excelling in leadership and team building. Proven track record in enhancing productivity through strategic process improvements and staff development. Skilled in problem resolution and goal setting, fostering a collaborative environment that drives employee satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
GM Coach/Overnight Manager
Walmart
Washington Court House, OH
07.2023 - Current
- Developed operational strategies to enhance team performance and efficiency.
- Coordinated daily activities to ensure smooth workflow across departments.
- Assisted in implementing cost-control measures to optimize resource utilization.
- Supported recruitment efforts by evaluating candidates and conducting preliminary interviews.
- Maintained compliance with safety standards, promoting a secure work environment.
- Facilitated training sessions for new staff on company policies and procedures.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Shipping Area Manager
Walmart.com
Monroe, OH
11.2020 - 07.2023
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed team performance, providing coaching and support to enhance productivity.
- Implemented process improvements that increased operational efficiency across multiple departments.
- Coordinated inventory management, optimizing stock levels to meet customer demand effectively.
- Evaluated key performance indicators, adjusting strategies to align with company objectives and enhance results.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Fresh Assistant Manager
Walmart
Franklin, OH
04.2018 - 07.2019
- Coordinated daily operations to ensure seamless workflow and team productivity.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Trained and mentored new team members on standard operating procedures and best practices.
- Analyzed performance metrics to identify trends and recommend strategic adjustment.
- Conducted regular team meetings to align goals, share updates, and foster a collaborative environment.
- Fostered a positive work environment by addressing employee issues promptly and maintaining open communication channels.
- Increased employee productivity through strategic delegation of tasks and clear communication of expectations for each role.
- Contributed to a positive store culture by leading by example, demonstrating strong work ethic, and maintaining high standards of professionalism.
Co Manager
Walmart
Franklin, OH
10.2013 - 04.2018
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Implemented scheduling systems, improving employee productivity and reducing labor costs.
- Managed inventory control processes, optimizing stock levels to meet demand.
- Developed training programs for new hires, enhancing team performance and knowledge retention.
- Coordinated team meetings, fostering communication and collaboration among departments.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
Operations Manager
Walmart
Washington Court House, OH
05.2002 - 10.2013
- Streamlined operational workflows to enhance productivity across multiple departments.
- Led cross-functional teams to implement process improvements, reducing turnaround times.
- Developed and enforced standard operating procedures to ensure compliance and efficiency.
- Mentored junior staff on best practices in operations management and problem-solving techniques.
- Coordinated logistics and supply chain activities, ensuring timely delivery of products and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor - Business Mngmt Leadership/Minor Psych
Bellevue University
Bellevue, NE06-2026
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Team leadership
- Staff training/development
- Goal setting
- Staff development
Timeline
GM Coach/Overnight Manager
Walmart
07.2023 - Current
Shipping Area Manager
Walmart.com
11.2020 - 07.2023
Fresh Assistant Manager
Walmart
04.2018 - 07.2019
Co Manager
Walmart
10.2013 - 04.2018
Operations Manager
Walmart
05.2002 - 10.2013
Bachelor - Business Mngmt Leadership/Minor Psych
Bellevue University