Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Landscaping, floral design, volunteering
Work Preference
Interests
Certification
Timeline
Generic
Angela Wivoda

Angela Wivoda

Medicare Sales Agent
St. Cloud,MN

Summary

To have a rewarding and challenging career with a company that appreciates new and innovative thinking and utilizes my sales and customer service skills. I would like to be instrumental in the growth of, and help in building new revenue through increased sales and customer relations abilities. A corporation that rewards Employees with bonus and incentives for giving 110 percent every day Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

29
29
years of professional experience

Work History

Medicare Sales Representative

ASSURANCE IQ
05.2023 - Current
  • Medicare Sales

Customer Service Representative

Blue Cross Blue Shield
09.2017 - 05.2023
  • Worked a fast paced call center in the provider line of business, both in/out of State for the State of Minnesota as well as the Federal accounts.
  • I worked with providers, hospitals, clinics, ambulances, and ancillary providers advising plan benefits and issues that come up for processing claims for several different lines of business including PPO, HMO, Federal and State of Minnesota plans as well as out of state for other Blue Cross Blue Shield Members
  • I take the extra effort to educate providers on our medical policies as well as the requirements for updating credentialing, etc.
  • I advise on prior authorization, appeals, managed care, utilization management and follow up as needed while navigating 25 multiple systems toggling between 2 monitors as well as other duties as assigned.

Owner/CRTS Senior Relocation Transition Specialist

Caring Transitions
01.2013 - 01.2016
  • Franchise Owner Senior Relocation, Moving Specialist
  • Downsizing, Estate Sales, Liquidation of home owners belonging, sales and marketing.
  • Moved and relocated seniors from their homes to assisted living, etc.
  • Planned and implemented Online auctions, collectibles as well estate sales according to Caring Transitions software rules and regulations
  • Hired photographers, data entry, movers etc to complete jobs.
  • Digital Marketing

Appliance Sales Specialist

Lowes, Inc
01.2006 - 01.2010
  • Responsible for the sales of appliances and other merchandise, special orders and scheduling installation of appliances and customer service in all areas of appliances as well as the Kitchen Cabinet Department
  • Prepared displays, signage, and promotional materials
  • Met and exceeded sales expectations for myself as well as the department.

Sales/Design Consultant

Advance Companies
01.1995 - 01.1999
  • Managed Showroom of Floor coverings, Cabinetry & Window Treatments Handled Complaints and Customer Follow-ups Hired Sales Consultants & Installers Coordinated Job Installations with the Installers Ordered Supplies and Merchandise for the Store

Visual Merchandise Coordinator

Jo-Ann Etc
09.1996 - 12.1999

Visual display and design, Floral design, coordinated projects with department specialists and opened stores around the Twin Cities for a year then was based out of Coon Rapids, JoAnne ETC store the remaining time period.

Education

A.A. - Medical Coding

Hibbing Community College
Hibbing, MN
06.2002

Certificate - Interior Design and sales

Century Community & Technical College
01.1997

Skills

  • Sales
  • Microsoft Excel (4 years)
  • Microsoft Powerpoint (2 years)
  • Customer service (10 years)
  • Medical terminology (6 years)
  • Outside sales
  • Microsoft Office (8 years)
  • Medical coding
  • Insurance verification (4 years)
  • Utilization management (4 years)
  • Medicare (4 years)
  • Healthcare (6 years)
  • Data entry
  • Microsoft Outlook
  • Sales support
  • Excel (4 years)
  • Negotiation
  • Sales Analysis

Accomplishments

Minnesota Life and Health #40842720

National Producer Number #20570333

Medicare Sales Representative

Additional Information

I also went through the Medical Coding program approximately 17 years ago before the ICD- 10 conversion. I did not certify, unfortunately because of family obligations at that time.

Landscaping, floral design, volunteering

I love to work on diy projects  as well as helping others.  I have worked several landscaping and design jobs as well as keeping up to date on my own endeavors. Helping others through educating and consulting is what I do whether it be customer service or sales!

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company Retreats401k matchPaid time off4-day work weekWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Interests

Learning new innovative habits and motivational tools

Helping others, Volunteering, gardening, landscaping

Creating family, customer events and retreats

Audio books and crafts

Certification

Minnesota Life and Health, #40842720 -Just recently updated home state to Florida license. #G000180

National Producer Number, 20570333

Timeline

Medicare Sales Representative

ASSURANCE IQ
05.2023 - Current

Customer Service Representative

Blue Cross Blue Shield
09.2017 - 05.2023

Owner/CRTS Senior Relocation Transition Specialist

Caring Transitions
01.2013 - 01.2016

Appliance Sales Specialist

Lowes, Inc
01.2006 - 01.2010

Visual Merchandise Coordinator

Jo-Ann Etc
09.1996 - 12.1999

Sales/Design Consultant

Advance Companies
01.1995 - 01.1999

A.A. - Medical Coding

Hibbing Community College

Certificate - Interior Design and sales

Century Community & Technical College
Angela WivodaMedicare Sales Agent