Summary
Overview
Work History
Education
Skills
Affiliations
References Available
Timeline
Generic

Angela Wood

Summary

Obtain a position where I can utilize my experience and knowledge to positively impact the company. With over 25 years in the quality assurance sector of manufacturing including automotive and steel processing, I have extensive experience in implementing and ensuring compliance to ISO 9001, TS 16949, and IATF 16949 quality standard requirements. I have helped companies develop and implement quality systems from initial assessment through registration and transition to new standards. I am a goal-oriented professional, committed to the continuous improvement of myself and my company's processes and profitability. I am a dependable, dedicated, and enthusiastic team player possessing excellent written & verbal communication skills.

Overview

34
34
years of professional experience

Work History

Quality Manager/ QMR

All Metals
12.2022 - 01.2024
  • Monitored compliance to ISO 9001 and IATF 16949
  • Responsible for handling customer complaints and feasibility reviews; conducted quality checks and internal audits; prepared PPAP/FMEA/Control Plans as needed; completed APQP documentation; maintained corrective action records, Approved Supplier List and calibration records; performed root cause analysis and corrective/preventive action documentation; created and updated quality system manual, procedures, forms, and work instructions as needed
  • Additional duties: Coordinated Safety and Training for 15 years; Successfully transitioned All Metals from ISO 9001:2008 to TS 16949 and in process of to IATF 16949.

Library Assistant/Substitute Teacher

Spartanburg County School District 6-FMS
01.2021 - 12.2022
  • Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
  • Streamlined library operations by assisting in the accurate cataloging and organization of materials.
  • Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
  • Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
  • Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Provided valuable research assistance to patrons seeking information or guidance on various topics.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered questions from patrons and helped to find desired materials.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Helped children select appropriate reading level library books.
  • Utilized computer databases to locate library materials.
  • Checked out and checked in materials to support patron circulation needs.
  • Handled receipt processing for book, audio-visual and computer software inventories.
  • Enforced school and class rules to maintain order in classroom.
  • Followed lesson plans designed by absent teachers.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Monitored student behavior and administered discipline as needed.
  • Monitored student performance and provided feedback to inform instruction.
  • Developed creative instructional strategies to keep students engaged and motivated.
  • Operated computers or audio-visual aids to supplement presentations.
  • Assisted students in mastering subject material and preparing for tests.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Provided instruction for students in core subject areas.

Quality Manager/ QMR

All Metals
04.2003 - 10.2020
  • Monitored compliance to ISO 9001 and IATF 16949
  • Responsible for handling customer complaints and feasibility reviews; conducted quality checks and internal audits; prepared PPAP/FMEA/Control Plans as needed; completed APQP documentation; maintained corrective action records, Approved Supplier List and calibration records; performed root cause analysis and corrective/preventive action documentation; created and updated quality system manual, procedures, forms, and work instructions as needed
  • Additional duties: Coordinated Safety and Training for 15 years; Successfully transitioned All Metals from ISO 9001:2008 to TS 16949 and in process of to IATF 16949.

Quality Technician/Documentation Coordinator/Supervisor

Steel Parts Corporation
05.2002 - 12.2002
  • Responsible for all aspects of customer complaints/returns, trainer for 8D method of corrective/preventive action
  • Additional Duties: Performed root cause analysis and made recommendations for disposition; maintained calibration records; prepared PPAP submissions; communicated with customer regarding feasibility, audit results, and issues related to quality; monitored manufacturing associates for compliance to SPC (including Anstat); transferred data to SPC software program & maintained records; maintained & updated documentation for ISO 9001.

Quality Engineering Technician/Supervisor

Griffin Thermal Products
06.1999 - 07.2001
  • Performed in-process product audits, First Piece set-up verifications, Prototype layouts and ISO quality system audits
  • Additional duties: Collected and compiled data used on visual management boards; responsible for handling customer complaints and corrective actions; performed root cause analysis and determined disposition of product; maintained calibration records; assisted with PPAPs, monitored SPC.

Quality Assurance Auditor/Technician/Lead Person

Thermal Components Division, Inc.
06.1997 - 06.1999
  • Steering Team and implementation team member for QS-9000 from assessment through registration; included becoming a certified QS-9000 Systems Auditor by attending classes and conducting 'mock' audits
  • Additional duties: Prepared customer and internal level three PPAP submissions; maintained gage calibration and Gage R&R studies; participated in corrective action, APQP, and other cross-functional work teams; communicated with customers related to quality issues; responsible for supplier product quality including certification activities and receiving inspection
  • Success: Part of a multi-functional, continuous improvement team resulting in a ten percent reduction in manufacturing scrap.

Injection Molding Operator/Quality Assurance Inspector

Standard Products
03.1990 - 11.1995
  • Performed various tests/measurement functions and documented results
  • Additional duties: Traveled to customer facilities to address quality concerns; responsible for meeting/exceeding all aspects of product's Quality Acceptance Standards; operated injection molding equipment.

Education

Writing Effective Corrective Actions -

NSF
Unknown, Unknown

TS 16949 Internal Auditor Training -

Management Methods
Unknown, Unknown

OSHA 10 Training -

OSHA
Unknown, Unknown

ISO 9001:2015 Training -

Management Methods
Unknown, Unknown

APQP/Control Plans -

AIAG
Unknown, Unknown

FMEA/PPAP -

AIAG
Unknown, Unknown

Advanced Techniques in SPC -

Greenville Technical College
Unknown, Unknown

Gage R&R Training -

Mitutoyo Corporation
Unknown, Unknown

Measurement & Gaging -

Greenville Technical College
Unknown, Unknown

Team Leader Development Program -

Spartanburg Technical College
Unknown, Unknown

Supervisor Workshop Seminar -

Dun & Bradstreet
Unknown, Unknown

Microsoft Word '97 & Excel 7.0 -

IKON Solutions
Unknown, Unknown

Applied Statistics Software Training -

Viking Gage
Unknown, Unknown

ISO 9001:2015 with IATF 16949:2016 Lead Auditor Training -

SC MEP
Unknown, Unknown
03.2017

High School Diploma/GED -

Spartanburg High School
Unknown, Unknown
06.1984

Skills

  • Budget Preparation
  • Documentation Control
  • Continuous Improvement
  • First-Article Inspection
  • Operational Improvements
  • Compliance Monitoring
  • Internal Auditing
  • Regulatory Compliance
  • Corrective Actions
  • Document Control
  • Customer Satisfaction
  • Document Management
  • Supplier Relationship Management
  • Quality Management Systems
  • Problem-Solving Abilities
  • Familiarity With Quality Standards
  • SOP Development
  • Failure Mode and Effects Analysis
  • Control Plan Development
  • Quality Assurance
  • Certified Quality Auditor
  • Risk Assessment
  • Sampling Plans
  • Quality Planning
  • Problem Solving
  • Process Improvement
  • Root Cause Analysis
  • Preventive Actions
  • Certified Manager of Quality
  • Process Capability Analysis
  • Gage R&R Studies
  • Customer Service
  • Documentation and Reporting
  • MS Office
  • Strategic Planning

Affiliations

  • Georgia Automotive Manufacturing Association (GAMA)
  • Past Member of American Society of Quality (ASQ)

References Available

True

Timeline

Quality Manager/ QMR

All Metals
12.2022 - 01.2024

Library Assistant/Substitute Teacher

Spartanburg County School District 6-FMS
01.2021 - 12.2022

Quality Manager/ QMR

All Metals
04.2003 - 10.2020

Quality Technician/Documentation Coordinator/Supervisor

Steel Parts Corporation
05.2002 - 12.2002

Quality Engineering Technician/Supervisor

Griffin Thermal Products
06.1999 - 07.2001

Quality Assurance Auditor/Technician/Lead Person

Thermal Components Division, Inc.
06.1997 - 06.1999

Injection Molding Operator/Quality Assurance Inspector

Standard Products
03.1990 - 11.1995

Writing Effective Corrective Actions -

NSF

TS 16949 Internal Auditor Training -

Management Methods

OSHA 10 Training -

OSHA

ISO 9001:2015 Training -

Management Methods

APQP/Control Plans -

AIAG

FMEA/PPAP -

AIAG

Advanced Techniques in SPC -

Greenville Technical College

Gage R&R Training -

Mitutoyo Corporation

Measurement & Gaging -

Greenville Technical College

Team Leader Development Program -

Spartanburg Technical College

Supervisor Workshop Seminar -

Dun & Bradstreet

Microsoft Word '97 & Excel 7.0 -

IKON Solutions

Applied Statistics Software Training -

Viking Gage

ISO 9001:2015 with IATF 16949:2016 Lead Auditor Training -

SC MEP

High School Diploma/GED -

Spartanburg High School

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Angela Wood