Angela Wooten
Palm Bay,FL
Summary
Experienced healthcare professional with a background in dialysis, inpatient care, and patient transport. Known for accurate EHR charting, careful safety checks, and strong teamwork with nurses and clinical staff. Focused on keeping treatments on schedule and patients comfortable. Reliable and adaptable professional with, CNA care, and unit support. Strong attention to detail, communication, and infection control skills. Committed to safe care, accurate records, and smooth daily operations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Dialysis Technician
Fresenius Kidney Care
Sebastian, Florida
01.2020 - Current
- Set up dialysis machines and verified alarms, lines, and dialyzer connections.
- Monitored patient vital signs during treatments and reported changes to nurses.
- Prepared and disinfected dialysis stations using Fresenius Kidney Care infection control standards.
- Checked water treatment systems, ensuring compliance with safety standards and maintaining equipment readiness.
- Documented treatment details, machine checks, and patient observations to support accurate patient records and continuity of care.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
- Collaborated with interdisciplinary team members to coordinate patient care and promote optimal treatment outcomes.
- Participated in continuous education to stay updated on dialysis technology advancements.
- Maintained a clean and organized work environment in compliance with healthcare regulations.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
- Safely transported patients to and from treatment areas, ensuring comfort and security. to and from rooms and prepared for treatments according to individual specifications.
Front Desk Agent
Veterans Administration
Melbourne, Florida
07.2018 - 01.2020
- Greeted veterans and visitors at VA medical center front desk.
- Verified appointments, eligibility, and patient information during check-in.
- Answered phones and routed calls to appropriate VA departments, ensuring effective communication and support.
- Coordinated with clinical staff to support daily front desk operations.
- Resolved patient inquiries with professionalism and respectful communication.
- Provided excellent customer service while upholding company policies.
- Resolved customer complaints promptly and courteously, enhancing patient satisfaction and trust.
- Processed payments accurately and efficiently, facilitating smooth transactions and maintaining customer satisfaction.
- Maintained cleanliness of lobby area at all times.
- Provided information about hotel amenities, services, and local attractions.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
Certified Nursing Assistant
Alzheimer's Foundation (Joe's Club)
Melbourne, Florida
01.2018 - 07.2018
- Provided compassionate personal care for Alzheimer's Foundation Joe’s Club participants.
- Supported dementia-friendly activities and social engagement during Joe's Club programming.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Ensured residents remained hydrated and nourished throughout the day.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented daily care notes and participant observations.
- Maintained clean, safe spaces for adult day services.
- Communicated calmly with families and interdisciplinary care teams.
Patient Care Technician/Unit Clerk
University of Maryland Hospital Charles County
La Plata, Maryland
01.2015 - 10.2017
- Supported patient care on University of Maryland Hospital Charles County inpatient units.
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely patient care.
- Assisted patients with bathing, dressing, feeding, and mobility needs.
- Transported patients between units, tests, and procedures safely.
- Collected patient specimens for laboratory analysis and labeled samples for laboratory processing.
- Documented care details in electronic health records accurately.
- Maintained infection control standards and cleaned patient care equipment.
- Responded to call lights and helped patients with immediate needs.
- Conducted a safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Conducted EKGs, phlebotomy, and other laboratory tests following physician or RN instructions.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Instructed new employees on proper techniques of performing daily tasks.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Managed phone communications for medical staff, efficiently routing calls to nurses, physicians, and families.
- Managed patient charts and unit records for University of Maryland Hospital Charles County
- Coordinated transport logistics for patient transfers and streamlined admissions, transfers, and discharges.
- Collected, verified, and filed confidential medical documents
- Communicated unit updates to clinical staff and support departments
- Monitored supply levels and restocked clerical materials for hospital workflow
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Maintained confidentiality of all patient information.
- Scanned documents into computer databases for storage purposes.
- Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
- Logged vital sign measurements in patient records and added lab results into patient charts.
Certified Nursing Assistant/Home Health Aide
Maxim Healthcare Agency
Chicago, Illinois
05.2012 - 12.2014
- Provided personal care assistance with bathing, dressing, and daily hygiene to promote patient comfort and well-being
- Monitored vital signs and reported changes to nursing staff
- Supported safe transfers using gait belts and mobility aids
- Documented patient care in agency records and charts
- Followed infection control procedures across Maxim Healthcare assignments
- Communicated patient needs clearly with nurses and family members
- Assisted with meals, hydration, and scheduled patient routines
- Facilitated safe ambulation for residents using mobility aids to improve independence and physical activity
- Changed linens and cleaned bathrooms to maintain a hygienic environment.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Followed Maxim Healthcare Agency care plans for daily client support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Provided personal care support for hospice patients in home and facility settings.
- Delivered emotional support and companionship to patients and families, fostering a compassionate care environment
- Maintained patient dignity while supporting end-of-life comfort care.
Education
Some College (No Degree) - General Studies
College of Lake County
Grayslake, ILAssociate of Applied Science - General Studies
UMUC
Naples Skills
- Dialysis machine setup
- Water treatment systems
- Infection control
- Vital signs monitoring
- EHR documentation
- Patient care coordination
- Vital signs assessment
- Catheter assistance
- Patient transport
- Care documentation
- Team collaboration
- Attention to detail
- Supply restocking
- Specimen handling
- Critical thinking
- Time management
- Assisting with personal grooming
- Maintaining privacy
- Indirect patient care
- HIPAA compliance
- Quality assurance
- Medical terminology
- Patient care
- G-tube care
- Inpatient care
- Urinary catheter care
- Patient transport logistics
- Healthcare ethics
- Specimen collection
- Patient lifting
- Chronic disease management
- Patient data management
- Patient emotional support
- Blood glucose testing
Certification
- Certified Nursing Assistant
- Certified Hemodialysis Technician
- Basic Life Support (CPR)
- Driver's License
Timeline
Dialysis Technician
Fresenius Kidney Care
01.2020 - Current
Front Desk Agent
Veterans Administration
07.2018 - 01.2020
Certified Nursing Assistant
Alzheimer's Foundation (Joe's Club)
01.2018 - 07.2018
Patient Care Technician/Unit Clerk
University of Maryland Hospital Charles County
01.2015 - 10.2017
Certified Nursing Assistant/Home Health Aide
Maxim Healthcare Agency
05.2012 - 12.2014
Some College (No Degree) - General Studies
College of Lake County
Associate of Applied Science - General Studies
UMUC