Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Wordleman

Summary

Customer service oriented professional with 2 plus years in Customer service experiences. Able to help customers. Follow directions.

Overview

11
11
years of professional experience

Work History

PTF

USPS
06.2023 - Current
  • Provided service and sales to walk-in customers.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Cashier

Bath And Body Works
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Personal Resource Advocate

ClaimAid
09.2021 - 06.2023

- Help low income families with state insurance.

- Medicaid/Medicare to apply if they could be eligible.

- Work with team members completing daily tasks.

- Follow Indiana guidelines and HIPPA.

- Talk to potential clients in hospital setting.

Direct Support Staff

Benchmark Human Services
06.2021 - 09.2021
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Administered medication as directed by physician.

Laundry Attendant

Millers Merry Manor Nursing Home
06.2020 - 06.2021
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Loaded and unloaded machines, ironed pieces and folded clean clothing
  • Kept up on stocking residents rooms with clean linen and clothing
  • Followed company's policy on cleaning and keeping my area organized.

Retail Cashier

7-eleven/Sunoco
04.2013 - 07.2020
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped with bank deposits, counted cash, completed paperwork.

Education

Associate of Science - Health Services Administration

Ultimate Medical Academy - Clearwater
Clearwater, FL
08.2021

Skills

  • Computer skills
  • Office Equipment Operation
  • Customer Service
  • Time Management Abilities
  • Interpersonal Skills
  • Problem Solving Capabilities

Timeline

PTF

USPS
06.2023 - Current

Cashier

Bath And Body Works
09.2022 - Current

Personal Resource Advocate

ClaimAid
09.2021 - 06.2023

Direct Support Staff

Benchmark Human Services
06.2021 - 09.2021

Laundry Attendant

Millers Merry Manor Nursing Home
06.2020 - 06.2021

Retail Cashier

7-eleven/Sunoco
04.2013 - 07.2020

Associate of Science - Health Services Administration

Ultimate Medical Academy - Clearwater
Angela Wordleman