Angela Wright
Hollywood,FL
Summary
Hardworking, and dedicated unit secretary, with a profound desire to learn and grow professionally, seeks to gain employment with an organization committed to exceptional care of of patients, families, and the community.
Overview
27
27
years of professional experience
Work History
Health Unit Coordinator
Memorial Hermann
Pembroke Pines, FL
03.2023 - Current
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
- Maintained inventory of medical supplies and equipment in health unit.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Conducted quality assurance checks on all patient records for accuracy and completeness.
- Assisted with orienting new employees to departmental procedures.
- Performed clerical tasks such as typing letters, memos, reports., as requested by management.
- Updated patient information in electronic systems according to established policies and procedures.
- Participated in team meetings regarding policy changes or improvements within the health unit.
Unit Secretary
Mount Sinai Medical Center -Skolnick Surgical
Miami Beach, FL
12.2021 - Current
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Ability to remain Calm, focused, and productive in a fast paced environment
- Operated office equipment such as copiers, scanners, fax, and multi line switchboards.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Managed unit call reception and routed calls to correct department.
- Answered phone calls to provide assistance, information and medical personnel access.
- Compiled physical and digital documents, charts and reports.
- Protected patient confidentiality and maintained HIPPA compliance
- Provided pertinent patient information to facilitate timely admissions and discharges.
- Monitored unit supply levels and notified management of ordering needs.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationship
Health Unit Coordinator
Kelly Temp Services
Pembroke Pines, FL
01.2000 - 11.2021
- Greeted visitors and directed to appropriate location or person.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Transcribed physicians' orders to aid in medical care and minimize medical errors.
- Maintained organized filing system of paper and electronic documents.
- Prepared detailed reports and unit documentation and distributed completed files.
- Maintained unit supplies and equipment for medical staff and patient care needs.
- Cleaned front desk regularly to ensure that it was kept neat, clean and free of debris.
- Monitored office equipment and scheduled repairs.
School Bus Attendant
Miami Dade County Public Schools Transportation
Miami, FL
06.1997 - 12.2020
- Served high accuity medically complex pediatric population
- Accompanied driver and children on bus route to keep students safe and protected.
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Helped drivers monitor and manage student actions to maintain bus safety.
- Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
- Performed inspections before and after each trip.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Conducted emergency bus evacuations using main and emergency doors.
- Complied with state, local and federal laws regarding student confidentiality.
- Kept personal and medical details of each student confidential by adhering to established protocols.
Education
Insurance Billing And Coding Specialist -
Concorde Career Institute
Hollywood, FL2008
High School Diploma -
Miami Norland Senior High School
Miami, FL07.1995
Skills
- Punctual
- Resourceful
- Efficient
- Reliable
- Customer service mindset
- Multi-tasker
- Problem Solver
- CPR/First Aid
- EMR: EPIC, Oasis, TruCare
Timeline
Health Unit Coordinator
Memorial Hermann
03.2023 - Current
Unit Secretary
Mount Sinai Medical Center -Skolnick Surgical
12.2021 - Current
Health Unit Coordinator
Kelly Temp Services
01.2000 - 11.2021
School Bus Attendant
Miami Dade County Public Schools Transportation
06.1997 - 12.2020
Insurance Billing And Coding Specialist -
Concorde Career Institute
High School Diploma -
Miami Norland Senior High School