Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ANGELA WRIGHT

Summary

Nonprofit Program Leader, Senior Manager & Certified Professional Life Coach with 10+ years of combined experience delivering success through intentional lens of workplace diversity, equity, and inclusion. Workforce Development subject matter expertise of 5+ years.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Program Success Manager and Career Coach

Merit America
09.2020 - 03.2024

Program Success Manager & Career Coach | 9/2020 - 9/2021

  • Manage performance for two teams by goal setting and delegating work, providing weekly feedback using models SBI and CSAW, conducting weekly 1-1 meetings and reviewing data-driven performance outcomes based on KPI metrics
  • Lead and coordinate team through coaching & mentoring, meeting facilitation and motivation to promote employee satisfaction, retention, and growth, resulting in few direct reports promoted in 6 months
  • Execute operational duties of staff recruitment, onboarding, training & project management for new program rollouts
  • Collaborate as thought partner who offers program insights, share best practices, and continually develop cross-functional change management initiatives at recurring design consultations and key stakeholder meetings
  • Design, present and facilitate workshops that grow staff skills, and advice employees about skill development progress
  • Coached, trained and provided constructive feedback for over 350 job-seeking Learners who accelerated advancement into more economically-sustaining careers by planning, facilitating, managing and conducting 100s of weekly virtual group workshops, presentations, and career consultations.

Talent Development Consultant

Baltimore Corps
06.2020 - 09.2020
  • Advised 100+ diversity candidates in job search strategy, drafting of job search materials and digital use of applicant tracking system that supported placement in public service jobs from entry to senior-level roles
  • Collaborated across business functions in decision-making and discussions focused on intersectional strategy of equity and race to progress Baltimore city's inclusiveness of a diverse public workforce pipeline.

Talent Acquisition Consultant

Careers In Nonprofits & US Tech Solutions Staffing
09.2018 - 03.2020

Recruitment Sourcer | So Others Might Eat, Washington, DC | 10/2019 – 3/2020

Human Resources & Operations Coordinator | LIFT Inc., Washington, DC | 9/2018 – 12/2018

  • Placed new hires through end-to-end recruitment by sourcing up to 30 requisitions at a time, screening and interviewing 100s of candidates for average of 250+ applications per search and assessing qualifications.
  • Advised and collaborated with Hiring Managers and Senior HR staff about candidate selection and hiring.
  • Researched and recommended strategies, resources, and data-informed changes for talent pipeline growth
    as supported planning & execution of training workshops inclusive of diversity, equity and inclusion topics.


Recruiting Coordinator | Boeing, Charleston, SC | 3/2019 – 9/2019

  • Met and exceeded timely 30-45 day hiring metric goals for Information Technology and other roles by evaluating and down-selecting 250+ resumes per search, forwarding top 10 candidates to Hiring Managers and supporting them and Senior Recruiters during interview process.
  • Retained over 95% of job offers by achieving hire-to-start metric goals, resolving conflict about HR policy disagreements and managing efficient candidate experience with timely customer service between 200+ new hires and internal staff which prepared new employees for timely orientation and onboarding.
  • Trained staff as subject-matter experts on using new applicant tracking system for completing contingency projects, which ensured accurate data transfer and clean-up from former to new database system.

Placement Specialist

2U, Inc.
01.2018 - 07.2018
  • Recruited over 100 supervisors by sourcing, screening and selecting licensed finalists for faculty approval
  • Placed and retained over 120 candidates in long-term internships by resolving Intern-Manager conflicts, advising them, screening qualifications and coordinating high volume of interview appointments, background checks
  • Tracked, recorded high volume of data in Salesforce to efficiently manage 100s of employer accounts
  • Established 75 new placement partners with secured contractual agreements as 100% confirmed before deadline by marketing & selling internship program to 300+ employers weekly & managing weekly follow-ups.

Outreach & Admissions Specialist, Tech & Career Development

Byte Back
03.2017 - 11.2017
  • Placed and orientated 85% of student candidates into 40+ vacant classes at 100% capacity by recruiting over 400+ prospects through sourcing, screening and selection
  • Reported and tracked data from large volume of applications through high usage of Salesforce database
  • Planned, coordinated and implemented program projects and over 200 collaborative events by serving as external brand ambassador and managing conflicts as they arose to preserve organizational reputation
  • Increased partner resource pipelines of 20+ organizations, grew 100s of new prospect referrals, expanded reach to 12+ new training sites and developed potential funding streams for Grants team by marketing program, delivering 84+ presentations and facilitating or collaborating as company liaison in government and nonprofit meetings and events that ensured program growth.

Career Mentor Volunteer

Streetwise Partners
09.2016 - 08.2017
  • Coached, guided adults in professional development at weekly 1-1, group and mid-week meetings for 12-month program that prepared them for network building, interviewing and overall job search success.

Education

Bachelor of Arts - Business Communications

College of Charleston
Charleston, SC

Skills

    Project Management

    Team Supervision

    Data-Driven Problem-Solving & Advising

    Strategic Focus

    Public Speaking & Presentations

    Collaboration

    Talent Acquisition & Training

    Mentoring & Developing

    Meeting Management

    Results-Achievement

    Sustainable Productivity

    Community Concern

Accomplishments

  • First promoted to inaugural senior manager role & few direct reports promoted to managerial roles within 6 months under my supervision.
  • First to successfully launch and complete inaugural pilot cohort sponsored by COVID Relief Fund of the CARES ACT in partnership with Connecticut Department of Labor American Job Centers which secured recurring renewals of funding every 3 months for life of the contract.
  • Customer satisfaction rating retained at average of 85-95% on bi-weekly basis at any given time of service
  • Hundreds of program participants served by me amassed approximately $565,000 in total wage gains.

Certification

  • Professional Life Coach, Life Coach Institute - Issued Jan 2022, No Expiration Date

Timeline

Senior Program Success Manager and Career Coach

Merit America
09.2020 - 03.2024

Talent Development Consultant

Baltimore Corps
06.2020 - 09.2020

Talent Acquisition Consultant

Careers In Nonprofits & US Tech Solutions Staffing
09.2018 - 03.2020

Placement Specialist

2U, Inc.
01.2018 - 07.2018

Outreach & Admissions Specialist, Tech & Career Development

Byte Back
03.2017 - 11.2017

Career Mentor Volunteer

Streetwise Partners
09.2016 - 08.2017

Bachelor of Arts - Business Communications

College of Charleston
ANGELA WRIGHT