Angela Yange
Clermont,Florida
Summary
Recent graduate in International Management with Business Administration skills as well as financial management, . Strong organizational and analytical skills . Excellent communicator with customers.
Overview
9
9
years of professional experience
Work History
Invoicing Administrator
Learnship Networks
Cologne
04.2015 - 01.2021
- Researching and solving outstanding invoice and payment issues.
- Worked internally to investigate robust records management process for storing invoices and other billing-related correspondence
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Management Assistant
Limora Oldtimer GMBH
Aachen
11.2012 - 11.2015
- Managed over 50 customer calls per day.
- Troubleshoot and resolve customer issues relating to supply of products.
- Documented all materials return records to troubleshoot quality issues.
- Communicated with vendors regarding back order availability, future inventory and special orders.
Customer Service Representative
Becker And Partner
Aachen
11.2011 - 04.2012
- Sony mobile phones Product Training and explained services and options of phones.
- Synchronized data between Mobile Phone and PC- Software.
- Performed data Training.
- Managed over 50 calls per day
Education
Master´s Degree - International Management
University of Poitiers
Poitiers10.2020
Skills
- Problem Solving skills
- Customer Experience
- Analytical Skills
- Customer Support
- Troubleshooting
- Account Management
- Critical Thinking
- Ability To Adapt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Invoicing Administrator
Learnship Networks
04.2015 - 01.2021
Management Assistant
Limora Oldtimer GMBH
11.2012 - 11.2015
Customer Service Representative
Becker And Partner
11.2011 - 04.2012
Master´s Degree - International Management
University of Poitiers