Angela Young
Clarksville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-orient Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Medical Administrator
Metro Health Department
Nashville, TN
05.2023 - Current
- Controlled financial functions like billing and collections, accounts payable and operational budgets.
- Maintained positive working relationship with fellow staff and management.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Set up patient charts and documented information in various company software.
- Handled incoming calls and directed callers to appropriate department or employee.
- Ordered and restocked supplies in line with budget limits and office needs.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Pulled patient records and transferred information to appropriate parties.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Released information to persons or agencies according to regulations.
- Purged inactive files and destroyed obsolete files following procedures.
- Compiled and coded patient data using standard classification systems.
- Mentored junior team members
- Located and retrieved files, assisting public with general information.
- Safeguarded medical records to maintain patient confidentiality.
Home Health Care Aide
Home Instead Seniors Care
Evansville, IN
03.2020 - 10.2020
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted patients with personal care to alleviate burden on family members.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Maintained clean and well-organized environment for client happiness and safety.
Education
Associate of Applied Science - Medical Assisting
Harrison College
Evansville, IN03.2018
Skills
- Patient Health Education
- Records Management
- Continuous Improvement
- Clinic Administration
- Insurance Billing
- Customer Engagement
- Medical Recordkeeping
- Improving Clinical Quality Outcomes
- Patient Relations
- Clinical Instruction
- HIPAA
- Patient Records Administration
- Insurance Verification
Timeline
Medical Administrator
Metro Health Department
05.2023 - Current
Home Health Care Aide
Home Instead Seniors Care
03.2020 - 10.2020
Associate of Applied Science - Medical Assisting
Harrison College