Angela Yowell

Conduct comprehensive consultations with dental practices to identify areas for revenue growth and overhead reduction.

Analyze current billing and coding practices to ensure maximum reimbursement from insurance companies.

Handle all aspects of dental claims filing, ensuring accurate submission of claims with correct narratives, x-rays, and attachments.

Submit claims daily to expedite payment and minimize delays in reimbursement.

Post any insurance payments received against the claims, accurately noting the payment amounts and any adjustments made.

Make any notations nesscary in the patient's account balance to reflect insurance payments and patient responsibilities.

Implement a rigorous follow-up process to track and resolve outstanding claims until payment is received.

Resolve any outstanding issues or discrepancies with the claims, following up with insurance companies as needed to ensure proper adjudication.

Efficiently managed phone calls and skillfully scheduled dental treatments for both dentists and hygienists.

Devised comprehensive treatment plans and effectively communicated financial arrangements to patients, resulting in a remarkable treatment acceptance rate.

Proficiently processed payments, both from insurance companies and directly from patients.

Accurately recorded dental procedures using the appropriate CDT dental coding. Filed all dental insurance electronically, ensuring the inclusion of precise x-rays, narratives, and other essential information required for claim submission.

Successfully credentialed new dental providers, streamlining the onboarding process.

Skillfully addressed office staffing needs through interviews and conflict resolution when necessary. Demonstrated expertise in managing outstanding insurance receivables, consistently maintaining receivables below 25%.

Developed and maintained an in-office dental membership program.

Effectively processed weekly billing and conducted follow-up collection calls as required.

Reviewed dental claims remotely, meticulously verifying and electronically attaching necessary documents like x-rays and narratives before submitting claims to insurance.

Precisely recorded all claim payments in the dental practice software, including thorough notation of insurance adjustments, while working in a remote capacity.

Conducted thorough investigations and pursued resolutions for any received claim denials. Assumed responsibility for accounts receivable related to outstanding claims aged over 30 days, persistently liaising with insurance providers to ensure accurate claim processing.

Maintained consistent communication with the office on a daily, weekly, and monthly basis to provide updates on insurance collections.