Angela Zambrano
Paso Robles,CA
Summary
Friendly and dependable professional with over four years of experience in customer service, program coordination, and community support. Passionate about creating welcoming experiences, building positive relationships with customers, and staying organized in fast-paced environments. Seeking a part-time evening and weekend position where strong communication and customer service skills can contribute to an exceptional shopping experience.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Coordinated Family Support
PathPoint
San Luis Obispo, California
02.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Assistant Club Director
Boys and Girls Club of Mid Central Coast
Paso Robles, California
10.2025 - 02.2026
- Supported program planning and implementation for youth development activities.
- Assisted in managing daily operations and scheduling of club events.
- Coordinated communication between staff, parents, and community partners.
- Facilitated engaging educational programs for diverse age groups.
- Promoted a safe and inclusive environment for all club members.
- Organized recreational activities to encourage teamwork and personal growth.
- Collaborated with team members to enhance overall club experience for youth.
- Worked closely with management team in developing long-term goals for the organization.
- Ensured proper training was provided to all employees regarding policies, procedures, safety protocols.
- Resolved any issues or complaints from members in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Science - Business Administration
Cuesta College
07.2026
Pacheco High School
06.2019
Skills
- Program planning
- Project management
- Customer service
- Team collaboration
- Organization and time management
- Attention to detail
- Spanish fluency
- Communication
Affiliations
- Reading
- Book buying
- Hiking
- Baking
- Movie Theater Enthusiast
Certification
- First Aid/CPR certification
References
References available upon request.
Languages
Spanish
Timeline
Coordinated Family Support
PathPoint
02.2026 - Current
Assistant Club Director
Boys and Girls Club of Mid Central Coast
10.2025 - 02.2026
Pacheco High School
Associate of Science - Business Administration
Cuesta College