Angela Zborowski
Wayne,New Jersey
Summary
A dynamic, detail-oriented Medical Practice Administrator highly regarded for providing executive- level physician support and delivering project coordination, human resources management and team productivity increases. Strong and decisive leader with excellent analytical, organizational, team building and planning skills. Known for an uncompromising focus on cultivating an environment with high-quality standards while ensuring a high level of confidentiality and quality patient care. Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations. Talented in strategic development, project management and budget creation.
Overview
25
25
years of professional experience
Work History
Hospital Administrator
Pet Care USA
03.2021 - Current
- Develops, manages, and measures individual and department objectives aligned with company strategies
- Manages talent within teams to maximize employee engagement, effectiveness, and performance
- Encourages others to consistently challenge the status quo and identify better ways of working to improve efficiency, effectiveness, and quality
- Identifies and escalates risk related to function and establishes necessary governance and controls to mitigate risk
- Oversees translation of data into meaningful information, adding a deeper level of insight to findings and providing a “story” behind the numbers
- Provides independent perspective and valued business insight that influences and shapes decision-making to senior leaders across various leaders
- Remains current with leading practices and trends in analytics and reporting and identifies opportunities.
- Tracked metrics to develop sound revenue cycle analysis and reporting.
Practice Administrator
One Oak Medical Group
05.2019 - 03.2021
- Direct day-to-day administrative and operational functions for multiple locations, providing guidance and leadership to over 80 employees
- Oversee Practice Managers/Supervisors/Coordinators of each practice to ensure adherence to established policies and procedures and standardize continuous improvement processes.
- Developing business strategies with physicians and marketing department to increase business at facilities and practices in the community in collaboration with physicians.
- Developed new employee onboarding techniques that comply with infection control, HIPAA, and OSHA standards, as well as meeting patient quality and safety requirements
- Increased organization's revenue within first five months of onboarding by increasing revenue streams and improving billing accuracy
- Provided support for new program development, faculty recruitment, credentialing process, and faculty development
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Maintained up-to-date information in electronic medical records software.
- Developed and updated department goals and achievements throughout fiscal year.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
- Physician recruiting
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Practice Manager
Atlantic Medical Group
08.2018 - 05.2019
- Onboarding project manager for established primary care facilities
- Develop improved procedures to maximize productivity and customer support efforts.
- Develop, implement, and maintain budgets.
- Ensure office operations run smoothly with meticulous supervision
- Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and patients
Practice Manager
Total Cardiology Care
01.2015 - 12.2017
Clinical Manager
01.2007 - 01.2015
Education
Associate of Science - Business administration
West Virginia State University
Institute, WVBachelor of Science -
County College of Morris
Randolph Township, NJSkills
- Human Resources Management
- Performance Management
- Data Trending
- Budget Analysis
- Financial Planning
- Business Performance Improvement
Affiliations
EMR systems, Sisense Organizations The National Office Managers Association of America
Member Professional Association of Healthcare Office Management- Member
Healthcare Management
Practice Management
Operations Management
Strategic Planning
Leadership
Documentation review
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hospital Administrator
Pet Care USA
03.2021 - Current
Practice Administrator
One Oak Medical Group
05.2019 - 03.2021
Practice Manager
Atlantic Medical Group
08.2018 - 05.2019
Practice Manager
Total Cardiology Care
01.2015 - 12.2017
Clinical Manager
01.2007 - 01.2015
Associate of Science - Business administration
West Virginia State University
Bachelor of Science -
County College of Morris
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