Angela A. Belmonte
Scarborough,ME
Summary
Insurance professional accustomed to multi-tasking in a confidential and fast-paced environment, effective communicator with strong organizational skills, flexible team player, individual contributor and customer service driven.
Overview
22
22
years of professional experience
Work History
Senior Short-Term Disability Claim Specialist
UnitedHealthcare
09.2021 - 09.2023
- Adjudicated STD claims and communicated claim decisions
- Reviewed insurance and claims documents to verify required information and secure any missing data
- Provided customer service
- Determined eligibility, reviewed policies
- Inbound/outbound calls to claimants, employers, physicians and internal customers
- Requested and reviewed medical records
Short-Term Disability Claims Analyst
Dearborn National
12.2018 - 05.2020
- Comprehensive claims processing and adjudication
- Determine disability according to plan provisions
- Claim duration review utilizing online clinical guidelines
- Monitoring compliance with treatment plans
- Coordinate early intervention on potential long-term disability claim
- Evaluate functional capacity, occupational requirements, and alternatives
- Keep current on policy and procedural manuals
- Communication of claim denials with explanation of decision and right to appeal
- Telephonic short-term disability interviews with employees, employers, and physicians
- Administrative support
Short-Term Disability Claims Analyst
Custom Disability Solutions
10.2012 - 12.2018
- Same general skills as above, Custom Disability Solutions dissolved, Dearborn National acquired this portion of business
- Handled employee claims, increased security access, demonstrated discretion
Operations Specialist
Acadia Trust, N.A
01.2002 - 01.2012
- Responsible for daily multi-million-dollar trade settlement of equities, fixed income & mutual fund trades in accordance with federal regulatory guidelines
- Corporate liaison with third party brokers, banks, and internal customers relative to trade settlement
- Processed and transmitted all client and company trust funds including ach set up, wires, transfers, and money market trades up to $15,000,000 daily limit
- Reviewed and initiated mutual fund trading via Matrix interface
- Reviewed pricing of portfolio assets for accuracy, price swings, stale dates
- Generated reports and assisted in the reconciliation of accounts for internal and external audits
- Provided quality control oversight of employee benefit postings for accurate coding
- Provided administrative support including front desk coverage, filing and remote deposit capture
Education
B.S - Business Administration
Emmanuel, Boston, MACertificate Ron Willingham’s “The Customer’ Program/Completed ‘Integrity Selling for - undefined
High School Diploma - undefined
Andover High School
Andover, MATimeline
Senior Short-Term Disability Claim Specialist
UnitedHealthcare
09.2021 - 09.2023
Short-Term Disability Claims Analyst
Dearborn National
12.2018 - 05.2020
Short-Term Disability Claims Analyst
Custom Disability Solutions
10.2012 - 12.2018
Operations Specialist
Acadia Trust, N.A
01.2002 - 01.2012
B.S - Business Administration
Certificate Ron Willingham’s “The Customer’ Program/Completed ‘Integrity Selling for - undefined
High School Diploma - undefined
Andover High School