Angela C. Amos
McKinney,TX
Summary
Resourceful Project Manager with [Number] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-driven Implementation Project Manager committed to reengineering and delivering consistent and strategic end-to-end business process solutions. Analytical professional well-versed in coordinating and prioritizing project tasks, managing timelines and maintaining project plans to communicate status to clients and senior management. Offering [Number] years of vast experience overhauling information technology systems. Communicative leader with proven track record of proactively identifying and resolving problems with creative solutions.
Experienced [Job Title] with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in [Area of expertise] planning and deployment.
Overview
29
29
years of professional experience
Work History
Onboarding Project Manager
Servicing Solutions
02.2021 - Current
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Modified and directed project plans to meet organizational needs.
- Led project teams through design, construction and launch process.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed [Number] project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Developed project plans identifying key issues, approaches and performance metrics.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Construction Project Manager
PRATHER'S CONSTRUCTION
12.2019 - Current
- Supervised all construction activities at commercial and residential project sites
- Coordinate all activities on construction projects to ensure timely delivery and exceptional finish, meeting 100% of quality standards in 2020
- Closely manage and review budgets and conduct weekly meetings with multidisciplinary team, reducing unforeseen costs by 87% over two years
- Provide engineering expertise and management oversight for development and construction of various quality construction projects
- Manage vendor qualification, bidding and evaluations process
- Identified plans and resources required to meet project goals and objectives.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to managers on project budget, progress and technical problems.
- Delegated building tasks and construction responsibilities as necessary.
Implementation/ Project Manager
INTELEMEDIA COMMUNICATIONS
02.2008 - 11.2019
- Successfully managed over 200 installation projects, achieved project objectives, ensuring completion in timely and cost-effective manner
- Worked with executives to create vision and goals of project and acted as voice of customer to ensure quick product adoption
- Created alignment with executive leadership on scheduling, budgeting, resource management, cadence and style of progress reports
- Managed team of 8 business analysts to work cross-functionally with software and marketing teams to align marketing messaging with project scope
- Proactively provided customer and account team with regular updates and status reports on all implementations
- Maintained strong business relationships and clear lines of communication on all projects
- Planned and managed multiple complex IT projects simultaneously delivering customer-focused solutions with proven success in leading cross-functional IT project teams (10 – 20 resources)
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Developed project plans identifying key issues, approaches and performance metrics.
- Key resource for managing escalations, driving issues to resolution, and mitigating risks to ensure successful delivery while meeting or exceeding customer expectations
- Lead cross-functional teams of colleagues and outside resources including vendors and consultants.
- Clear understanding of Software Development Life Cycle (SDLC).
Quality Assurance Manager
Intelemedia Communication
11.2007 - 02.2008
- Planned all testing initiatives to ensure our releases met or exceed our product requirements.
- Manage evaluation, recommendation, and implementation of test strategies, software and hardware test tools, and manual and automated test plans.
- Leveraging well defined business requirements, market requirements, use case scenarios, and functional and technical design specifications to create comprehensive testing strategies, methodology, suites/plans for all feature areas spanning both manual and automation-based test environments.
- Overseeing tracking and triaging software defects, verifying fixes and assessing risks.
- Develop, mentor and coach members of the Quality Assurance team by building organizational capability of our people & technical resources while improving customer satisfaction and delivering the required business key performance indicators.
- Performs complete testing cycle: develops test plans, test cases, expected results, and acceptance criteria. Executes test scripts, tracks results, identifies and resolves issues.
VOIP System Test Manager
VOCALDATA
08.2001 - 09.2007
- Oversaw team of 10 software test engineers responsible for performing hardware and software integration and system test in Volp test environment
- Overseeing tracking and triaging software defects, verifying fixes and assessing risks
- Develop, mentor and coach members of Quality Assurance team by building organizational capability of people & technical resources while improving customer satisfaction and delivering required business key performance indicators
- Performs complete testing cycle: develops test plans, test cases, expected results, and acceptance criteria
- Executes test scripts, tracks result, identifies and resolves issues
- Participates in design reviews with product management to understand new enhancements
- Responsible for hiring, performance appraisals and pay reviews of software quality engineers
- Assigned and allocated testing resources to projects based on quantity of work and resource skill sets
- Worked closely with project management team to pass projects through quality milestones, including sign offs, documentation, and risk mitigation
- Work directly with product management, integration test, software development and technical writers to ensure desired results.
- Maintained bug reporting system for logged faults, delegating issues to development personnel for remediation.
Test Engineer
Alcatel-Lucent
08.1999 - 07.2001
Test Engineer
General Dynamics Call Center
02.1995 - 07.1999
Education
Project Management Professional (PMP) -
Project Management Institute
B. S - Computer Science
PRAIRIE VIEW A&M UNIVERSITY
1986
Skills
- Business process re-engineering
- Project planning and development
- Lean manufacturing and design
- Advanced problem solving
- Project Management
- Staff Management
- Software Development Lifecycle
- Project Development
Timeline
Onboarding Project Manager
Servicing Solutions
02.2021 - Current
Construction Project Manager
PRATHER'S CONSTRUCTION
12.2019 - Current
Implementation/ Project Manager
INTELEMEDIA COMMUNICATIONS
02.2008 - 11.2019
Quality Assurance Manager
Intelemedia Communication
11.2007 - 02.2008
VOIP System Test Manager
VOCALDATA
08.2001 - 09.2007
Test Engineer
Alcatel-Lucent
08.1999 - 07.2001
Test Engineer
General Dynamics Call Center
02.1995 - 07.1999
Project Management Professional (PMP) -
Project Management Institute
B. S - Computer Science
PRAIRIE VIEW A&M UNIVERSITY
Similar Profiles
Elena CubillaElena Cubilla
Collector III to Team/Lead Position at LoanMe- Servicing SolutionsCollector III to Team/Lead Position at LoanMe- Servicing Solutions
Jessica Schwartz-BrownJessica Schwartz-Brown
Evictions Asset Manager at Old Republic Servicing SolutionsEvictions Asset Manager at Old Republic Servicing Solutions
Megan OBrienMegan OBrien
Mortgage Default Specialist at Rushmore Servicing /Mr Cooper/Right Path ServicingMortgage Default Specialist at Rushmore Servicing /Mr Cooper/Right Path Servicing
Kiet TangKiet Tang
Operations Manager (L6), On the Road (OTR) at AmazonOperations Manager (L6), On the Road (OTR) at Amazon
Sheronda BoldenSheronda Bolden
Business Analyst (Remote) at WiproBusiness Analyst (Remote) at Wipro