Angela C. Williams
Saratoga Springs,UT
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Quality-driven and efficient with strong interpersonal abilities. Works well in a team environment. Prior team awards include the 2012 Nurse Excellence award for the Cardiac Recovery Unit.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Utilization Review Nurse
Selecthealth
Murray, Utah
04.2024 - Current
- Monitored pre-authorization requests to ensure that all necessary information was received prior to approval or denial of services.
- Reviewed denial letters issued by insurance companies to ensure that they were appropriate and timely.
- Assessed patient medical records to determine the appropriateness of requested services and procedures.
Nurse Care Manger
Intermountain Health, Utah Valley Hospital
Provo, UT
05.2023 - 04.2024
- Conducted assessments of patient's physical, psychological, cognitive, social, economic and environmental needs. Based on individualized assessments developed discharge planning needs and established both short term and long term goals with patient and family input. Coordinated discharge needs of patients and facilitated appropriate services such as Home Health, Skilled Nursing Facilities and LTAC.
Cardiac Recovery Unit-Charge Nurse
Intermountain Healthcare
MURRAY, UT
01.2022 - 05.2023
- Provide pre and post op care for a variety of cardiac patients (angiograms, ablations, bedside procedure cases, pacemakers, and transcatheter valve procedures). This job required me to have excellent IV skills as well as excellent communications skills with both patients and other hospital care team members. As a Charge Nurse I was responsible for coordination of care, being a resource and mentor for other nurses, and adjusting staffing to reflect current census and acuity of the department.
Cardiac Recovery Unit-Nurse ManagerNurse Manager
Intermountain Healthcare
MURRAY, UT
07.2020 - 01.2022
- Manager of a busy outpatient cardiac recovery unit. Supervised 34 direct reports. I was responsible to maintain appropriate staffing while adhering to budget guidelines. I collaborated with physicians and other administrators to develop policy’s and protocols to help ensure safe patient outcomes. Working directly with the unit educator I ensured all caregivers were properly trained and all required education has been completed and maintained. I was tasked with developing several new policies to decrease hospital admission during the Covid pandemic. Some examples of implimented policies are; Same Day discharge post PCI, and establishing appropriate criteria for TAVR admissions in an outpatient setting.
Cardiac Recovery Unit RN/Charge Nurse
Intermountain Health
Murray, UT
05.2019 - 07.2020
- Provide pre and post op care for a variety of cardiac patients (angiograms, ablations, bedside procedure cases, pacemakers, and transcatheter valve procedures). This job required me to have excellent IV skills as well as excellent communications skills with both patients and other hospital care team members. As a Charge Nurse I was responsible for coordination of care, being a resource and mentor for other nurses, and adjusting staffing to reflect current census and acuity of the department.
Nurse-Team Lead/Emergency Room
Intermountain Heath, Riverton Hospital
Riverton, UT
06.2016 - 04.2019
- Registered Nurse in a busy Emergency Room. Caring for a variety of patients ranging from neonatal to the geriatric population. Ability to triage patients and provide safe lifesaving care. Trauma nurse certified for both pediatric and adult patient population. I also served on the Engagement committee.
RN Clinical Lead-Intermountain Heart Institute
Intermountain Health
MURRAY, UT
08.2014 - 06.2016
- Supervised all Registered Nurses and Medical Assistants at Intermountain Heart Institute-Cardiology
- Responsible for process improvement and implementation of the RN in a outpatient clinical setting. Coordinated outpatient care between the patient and cardiologist. Provide education to patients about upcoming procedures as well provide phone triage for clinic patients calling with symptomatic issues such as chest pain, shortness of breath etc.
- Worked with patients insurance companies to obtain prior authorization for procedures.
- Managerial duties included conducting monthly staff meetings and mandatory education trainings. Ensuring adequate staffing to several clinics. Developing protocols for scheduling procedures.
Cardiac Recovery Unit RN/Charge Nurse-shared Lead
Intermountain Healthcare
MURRAY, UT
10.2007 - 08.2014
- Provide pre and post op care for a variety of cardiac patients (angiograms, ablations, bedside procedure cases, pacemakers, and transcatheter valve procedures). This job required me to have excellent IV skills as well as excellent communications skills with both patients and other hospital care team members. As a Charge Nurse I was responsible for coordination of care, being a resource and mentor for other nurses, and adjusting staffing to reflect current census and acuity of the department.
RN PICC Team/Nutrition Support Services
Intermountain Health, LDS Hospital
Salt Lake City, UT
08.2005 - 10.2007
- Provide central line access for patients using sterile technique. Facilitate discharge for patients that required home enteral tube feeds or TPN.
Heart Transplant Coordinator
Intermountain Health, LDS Hospital
Salt Lake City, U
03.2003 - 08.2005
- Worked closely with physicians and nurse practitioners managing very complex cardiac patients. Responsible for all education such as heart transplant education, MAWDS teaching. Phone triage for patients calling with symptomatic issues such as chest pain, shortness of breath, CHF exacerbations. Worked with insurance companies to gain approval for heart transplant.
Registered Nurse, Cardiac Telemetry
Intermountain Health, LDS Hospital
Salt Lake City, UT
06.2001 - 03.2003
- Provide care for complex cardiac patients including heart failure patients, post MI, post-surgical, LVAD’s.
Education
Bachelor of Science - Nursing
Western Governors University
06.2019
Associates of Science - Nursing
College of Eastern Utah, Weber State University
01.2000
Skills
- Staff Development and Precepting
- Medication and IV administration
- Unit administration
- Good work ethic
- Customer service
- Microsoft Office
- Friendly, positive attitude
- Organizational skills
- Flexible schedule
- Intake and discharge
- Care Management
- Medicare guidlines
References
Brenda Johnson Senior Practice Director Intermountain Health Care Office: 801-507-3555 Brenda.psalto@imail.org
Chris Jones Clinical Operations Director Intermountain Health Care Office: 801-507-4805 Chris.Jones2@imail.org
Jamie Russell former Nurse Manager Intermountain Health Care Phone: 801-390-6787
Certification
- ACLS,American Heart Association, 2023
- BLS, American Heart Association, 2023
Timeline
Utilization Review Nurse
Selecthealth
04.2024 - Current
Nurse Care Manger
Intermountain Health, Utah Valley Hospital
05.2023 - 04.2024
Cardiac Recovery Unit-Charge Nurse
Intermountain Healthcare
01.2022 - 05.2023
Cardiac Recovery Unit-Nurse ManagerNurse Manager
Intermountain Healthcare
07.2020 - 01.2022
Cardiac Recovery Unit RN/Charge Nurse
Intermountain Health
05.2019 - 07.2020
Nurse-Team Lead/Emergency Room
Intermountain Heath, Riverton Hospital
06.2016 - 04.2019
RN Clinical Lead-Intermountain Heart Institute
Intermountain Health
08.2014 - 06.2016
Cardiac Recovery Unit RN/Charge Nurse-shared Lead
Intermountain Healthcare
10.2007 - 08.2014
RN PICC Team/Nutrition Support Services
Intermountain Health, LDS Hospital
08.2005 - 10.2007
Heart Transplant Coordinator
Intermountain Health, LDS Hospital
03.2003 - 08.2005
Registered Nurse, Cardiac Telemetry
Intermountain Health, LDS Hospital
06.2001 - 03.2003
Bachelor of Science - Nursing
Western Governors University
Associates of Science - Nursing
College of Eastern Utah, Weber State University
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