Accomplished executive assistant with 20+ years of experience supporting C-suite executives and overseeing administrative operations. Highly regarded for exceptional organizational skills, streamlining processes, and adapting to evolving demands. Demonstrated success in optimizing executive productivity, managing complex projects, and fostering collaborative relationships across all organizational levels.
Overview
18
18
years of professional experience
Work History
Executive Assistant to CEO
DPA Auctions & Geokey
05.2024 - Current
Calendar & Inbox Management: Seamlessly coordinate the CEO’s schedules across three separate calendars, significantly improving time efficiency and availability for high-priority meetings
Project Coordination: Organized large-scale events, including the College World Series, streamlining vendor and partner coordination and ensuring flawless execution of business networking opportunities
Travel Management: Independently managed complex travel logistics, from booking to expense reporting, reducing travel costs
Process Improvement: Developed a new email organization system, increasing CEO’s response rate and reducing time spent on non-critical emails
Autonomy & Problem Solving: Routinely handled urgent requests and last-minute changes independently, showcasing strong judgment and flexibility under pressure
Executive Assistant / Supervisor Support Services
Mutual of Omaha Insurance Company
09.2017 - 05.2024
Leadership & Team Supervision: Oversaw a team of administrative assistants, improved team productivity through effective delegation and training initiatives, and conducted quarterly and annual performance reviews
Event Management: Organized division-wide meetings and corporate events for up to 800 employees, including logistics for offsite locations, AV setups, and vendor coordination, leading to consistent feedback ratings of 95%+ from attendees
Recognition Program Management: Spearheaded quarterly recognition gift program for 800 employees, enhancing morale and improving participation by 30% through personalized gifting strategies
Incentive Trip Planning: Played a key role in planning international and domestic incentive trips for sales teams, coordinating schedules, travel, and itineraries to ensure seamless execution and memorable experiences
Operational Efficiency: Launched an improved ticketing process for high-demand events, managing distribution to over 400 employees and clients, reducing processing time by 40%
Senior Administrative Assistant
Mutual of Omaha Insurance Company
11.2006 - 09.2017
Executive Support: Provided high-level support to senior vice presidents in Product and Brokerage Sales, adeptly handling scheduling, email communication, and confidential information
Travel & Expense Management: Coordinated travel for executives and processed expense accounts, achieving a 98% on-time report submission rate and saving 10% on expenses through optimized vendor agreements
Office Relocation: Orchestrated office moves for over 600 employees, managing logistics, communications, and setup, resulting in zero downtime and positive feedback from staff
Cross-Functional Collaboration: Partnered with HR and IT to onboard new hires, streamline apparel ordering, and enhance the employee experience for the corporate apparel website, improving usability by 20%
Education
Associate’s Degree - Business Administration
Iowa Western Community College
12.2005
Skills
Advanced verbal and written communication
Superior time management and multitasking abilities
Proficient in Microsoft Office 365, PeopleSoft, Concur, Salesforce, Google Suite, Teams, Zoom, Visio, Lotus Notes, SharePoint
Scheduling
Extensive vocabulary
Information confidentiality
Meticulous attention to detail
Schedule & calendar planning
Proofreading
Self-starter
Executive Support
Calendar Management
Hobbies and Interests
Reading
Fishing
College Football
Spending time with family
Timeline
Executive Assistant to CEO
DPA Auctions & Geokey
05.2024 - Current
Executive Assistant / Supervisor Support Services
Mutual of Omaha Insurance Company
09.2017 - 05.2024
Senior Administrative Assistant
Mutual of Omaha Insurance Company
11.2006 - 09.2017
Associate’s Degree - Business Administration
Iowa Western Community College
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