Angela DENISE Hudson
Memphis,TN
Summary
Efficient Charge Entry Specialist known for high productivity and task completion with precision. Specialize in medical billing codes, data entry accuracy, and healthcare software proficiency, ensuring seamless financial operations within medical practices. Excel at communication, time management, and problem-solving to address discrepancies swiftly and improve workflow processes.
Overview
14
14
years of professional experience
Work History
Charge Entry Specialist
Medco Global formally Medical Insurance Filing Svc
Cordova, TN
02.2023 - 08.2024
- Maintained daily logs of charges entered into the system.
- Processed corrections and adjustments to existing claims as necessary.
- Created new accounts in the billing system as requested by providers or office staff members.
- Maintained current knowledge of changes in healthcare industry standards related to charge entry.
- Entered data regarding patient demographics, diagnoses, treatments, procedures, and charges accurately into billing systems.
- Submitted clean claims electronically via various clearinghouses or direct-to-payer connections.
- Answered questions from internal staff members regarding charge entry policies and procedures.
- Provided support to other teams within the billing department when needed.
- Collaborated with clinical staff to ensure accurate coding of services provided by providers.
Data Processor
Jackson Oncology Associates
Jackson, MS
04.2014 - 02.2023
- Compiled, sorted, and verified accuracy of data entered into database.
- Maintained records of transactions in accordance with established procedures.
- Performed data entry tasks accurately and efficiently.
- Created audit logs for tracking changes made within the database system.
- Utilized software applications such as Microsoft Excel and Access for recordkeeping purposes.
- Evaluated existing procedures and recommended improvements as necessary.
- Collaborated with other departments to ensure accuracy of data collection processes.
- Implemented strategies to improve efficiency of data processing operations.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
- Reviewed system for errors or duplicate entries to prepare final product.
- Obtained scanned records and uploaded into company databases.
- Kept detailed notes during meetings and relayed information to co-workers through email.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Front Desk Assistant
Baptist Medical Hospital
Madison, MS
07.2017 - 06.2020
- Attended regular meetings with department heads to discuss policies and procedures.
- Performed data entry tasks into computerized systems accurately and efficiently.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Handled sensitive information in a confidential manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Scheduled and confirmed appointments for clients and staff.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Updated and maintained office policies and procedures.
- Maintained a clean and organized reception area to uphold company image.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Investigated and analyzed client complaints to identify and resolve issues.
Office Manager
Mid South Rehab Services
Magee, MS
09.2010 - 04.2014
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Monitored inventory levels and placed orders when needed.
- Organized company events including holiday parties, team building activities .
- Provided administrative support to management team including preparing reports and presentations.
- Developed effective communication strategies between departments within the organization.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Assisted in developing budgets for departmental expenses.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reviewed files and records to obtain information and respond to requests.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Managed, scheduled and coordinated office functions and activities for employees.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
High School Diploma -
Magnolia Academy
Jackson, MS05-1982
General Studies
Hinds Community College
Raymond, MSGeneral Studies
Holmes Community College
Ridgeland, MSSkills
- Accurate data entry
- Surface Preparation
- Problem-Solving
- Excellent Communication
- Organizational Skills
- Effective Communication
- Attention to Detail
- Time Management
Location
I currently live in Memphis, TN but am in the process of moving to the Batesville, MS area.
Timeline
Charge Entry Specialist
Medco Global formally Medical Insurance Filing Svc
02.2023 - 08.2024
Front Desk Assistant
Baptist Medical Hospital
07.2017 - 06.2020
Data Processor
Jackson Oncology Associates
04.2014 - 02.2023
Office Manager
Mid South Rehab Services
09.2010 - 04.2014
High School Diploma -
Magnolia Academy
General Studies
Hinds Community College
General Studies
Holmes Community College
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