Dedicated and seasoned professional with 25 years of experience in International Transportation, Procurement, and Contract Management, consistently delivering results and enhancing customer satisfaction. Proven track record of effectively resolving internal and customer issues, demonstrating strong diplomatic skills. Proficient in negotiations and transportation, complemented by a solid educational foundation in both disciplines. Results-oriented leader with a focus on process improvement and problem-solving. Possess a strong sense of urgency and a deep understanding of customer expectations and service excellence. KEY COMPETENCIES: International Transportation and Logistics Procurement and Contract Management Problem Resolution and Customer Satisfaction Enhancement Effective Negotiation and Diplomacy Process Improvement and Results-Oriented Leadership Strong Communication Skills in English and Spanish Supply Chain Management Expertise FDA and ISO Compliance Willingness to Travel Commitment to Professional Growth