ANGELA GIA CARELLO-GROUT
Murrieta,CA
Summary
Highly analytical, empathetic, and trauma-informed behavioral health professional with a proven track record of developing and implementing effective behavior and mental health programs that ensure exceptional client care and compliance with regulations. Strong collaboration, negotiation, and communication skills and ability to work seamlessly with cross-functional teams, driving organizational analysis and continuous improvement initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Program Administrator
Young Adult Institute
Fallbrook, CA
11.2023 - Current
- Oversees the milieu and therapeutic programming of the assigned program, including the development and implementation of therapeutic programming and groups by the interdisciplinary team.
- Ensures the appropriate, therapeutically documented level of supervision in the assigned program at all times to protect the health, safety and habilitation of the people we support, consistent with agency philosophy and department practices and in line with Federal, State, Local and regulatory requirements.
- Coordinates all members of the interdisciplinary team (IDT), promoting and maintaining the excellence of the program and ensuring implementation of person-centered treatment and behavior plans and coordination of medical care, medication administration and other necessary services.
- Supervises staff to ensure they are meeting the needs of the people we support and all applicable regulatory and agency standards.
- Plays an active role in the hiring process, interviewing and selecting qualified staff based on program needs.
- Leads and facilitates interdisciplinary team meetings and discussions to disseminate information to staff, people we support, authorized representatives and/or advocates and other members of the circle of support and to identify and solve problems.
- Attends and actively participates in planning and other meetings regarding the people we support and ensures inclusion of family members and external supports in meetings, as appropriate.
- Regularly attends regional, agency supervisor and other required meetings to remain up-to-date on policy, procedure or other changes and obtain information required to remain compliant and effectively manage program operations.
- Organizes and presents ongoing trainings.
- Maintains a safe environment for staff and the people we support and adheres to safety regulations and ensures program and staff compliance with regulations and best practices.
- Assesses areas of risk for people we support and/or staff, rectifies these risks and notifies proper authorities or individuals of circumstances or situations that present possible health endangerment and/or hazardous conditions.
- Monitors individual’s billing for accuracy, as applicable.
- Interviews, appraises and admits residents, if applicable.
- Ensures the completion and maintenance of all paperwork and written records related to individual treatment and compliance with all relevant laws, rules and/or regulations. This may include, but is not limited to, medical and medication management records and auditing, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, as applicable, and other written communication systems.
- Documents and reports errors, incidents and corrective actions and assists with the investigative process, if needed.
- Ensures that compliance with care plans is maintained to maximize quality improvement management.
- Complies with and ensures that staff complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
- Ensures compliance with Federal, State, City and/or other oversight agency laws, rules, regulatory or program requirements by passing monthly, quarterly and annual compliance audits and surveys, as applicable.
- Serves as liaison to Regional Center, Community Care Licensing and Department of Developmental Services (DDS) for assigned residence on all inquires, incidents, etc.
Lead Registered Behavioral Technician
Merakey Behavioral Health
Escondido, CA
01.2022 - 12.2023
- Promoted independence by assisting and supervising clients while completing daily living activities.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Led individual and group therapy supporting prescribed procedures.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Documented patient interactions in compliance with HIPAA requirements.
- Assisted patients improve social relationships and engagement.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Administered oral medications following physician's prescriptions and instructions.
Founder
The Aeipathy Project
City of Los Angeles, CA
04.2021 - Current
- Devised organizational vision, mission and foundational structure to facilitate early growth.
- Participated in small business training and development to increase company development and exposure.
- Developed compensation, succession and benefits programs supporting organization's objectives.
- Promoted suicide awareness by conducting proactive assessments and implementing interventions.
- Facilitated weekly group sessions focused on various issues to help groups and individuals.
- Referred clients to external resources for additional support.
- Educated family members and helped each support clients by improving coping techniques.
- Devised community-based programs focused on combating specific problems.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
Columnist
OutFront Magazine
Denver, CO
05.2020 - Current
- Developed ideas or material for columns or commentaries by analyzing and interpreting news, current issues or personal experiences.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Wrote online blog entries to address news developments or offer additional information, opinions or commentary on news events.
- Introduced fresh and new angles on previously-reported material to update and inform readers.
- Checked reference materials to obtain relevant facts.
- Discussed issues with editors to establish priorities or positions.
- Performed extensive research to back up stories.
- Incorporated feedback from editors and subject matter experts into writing material.
- Stayed up to date on current events, trends and political issues at local, regional, state, national and international levels.
Behavioral Interventionist
The Adult Skills Center
City of Los Angeles, CA
01.2021 - 01.2022
- Implemented behavioral plans designed by IEP teams for students with behavior disorders or other special conditions to help meet special education students needs.
- Modeled social, peer facilitation and peer training to achieve academic, social, emotional and behavioral goals.
- Assisted in training of staff, parents and students in specialized instructional strategies and techniques used in behavior intervention.
- Utilized frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Evaluated student needs to provide helpful resources and support.
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
- Built relationships with students and guardians through active communication and positive feedback.
Crisis Intervention Specialist
360 Behavioral Health
Los Angeles, CA
01.2020 - 01.2020
- Assessed risk to client, loved ones or general public through established evaluation procedures.
- Educated family members and helped each support clients by improving coping techniques.
- Directed emergency response in crisis situations to diffuse tensions and prevent violence.
- Completed professional development courses, attended industry conferences and read current publications to maintain knowledge of updates to field.
- Completed continuous assessments and documented updates to care to maintain current records.
- Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
- Implemented behavioral plans designed by IEP teams for students with behavior disorders or other special conditions to help meet special education students needs.
Department Manager
Bed Bath & Beyond Inc.
Thousand Oaks, CA
04.2018 - 10.2020
- Cultivated a talented team of store employees through outstanding mentoring, coaching and teaching skills.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed and implemented new sales strategies to update product lines.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Collaborated with various departments to improve communication and deliver individualized customer solutions.
- Acted with minimal direction in self-directed capacities to resolve issues and implement strategies.
Education
Some College (No Degree) - Psychology
Santa Monica College
Santa Monica, CA12.2023
High School Diploma -
David Crockett High School
Jonesborough, TN05-2011
Some College (No Degree) - Clinical Psychology & Neuroscience
Arizona State Universityf
Skills
- Cultural Competency
- Multidisciplinary Collaboration
- Client Advocacy
- Motivational Interviewing
- Behavioral assessment
- Teamwork and Collaboration
- Problem-solving aptitude
- Excellent Communication
- Adaptability and Flexibility
- Extensive DSM-IV knowledge
- Case Documentation
- Biopsychosocial Assessments
Certification
- State Certified Group Home Administrator License - CA
- State Certified Registered Behavior Technician - CA
- First Aid/CPR/AED, American Red Cross
- DSP certified
- Crisis Prevention Institute - Blue Card
- Ukeru Certified
Additional Information
- Chat/Text Crisis Counselor at The Trevor Project: 2023-2024
- Volunteer at Watts Community Core: 2020 - 2022
References
References available upon request.
Timeline
Assistant Program Administrator
Young Adult Institute
11.2023 - Current
Lead Registered Behavioral Technician
Merakey Behavioral Health
01.2022 - 12.2023
Founder
The Aeipathy Project
04.2021 - Current
Behavioral Interventionist
The Adult Skills Center
01.2021 - 01.2022
Columnist
OutFront Magazine
05.2020 - Current
Crisis Intervention Specialist
360 Behavioral Health
01.2020 - 01.2020
Department Manager
Bed Bath & Beyond Inc.
04.2018 - 10.2020
Some College (No Degree) - Psychology
Santa Monica College
High School Diploma -
David Crockett High School
Some College (No Degree) - Clinical Psychology & Neuroscience
Arizona State Universityf
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