Collaborative Planner highly effective in identifying and strategizing brand growth opportunities. Harnesses skills and experience in Merchandising and Account Management.
Overview
12
12
years of professional experience
Work History
Merchandising Planner
Macy's, Inc
09.2022 - Current
Determine specific category and product behaviors to build foundation for assortment strategies.
Collaborate with Merchants to ensure channel plans support top line strategic and financial objectives.
Identify white space opportunities, assortment optimization initiatives, and growth opportunities.
Define historical core assortment and partner with Product and Buying teams to protect and forecast future core.
Business Development Manager
Macy's - International Wholesale
06.2021 - 08.2022
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Lead account management employees to boost company growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Associate Account Manager
Macy's - Global Business Partners
08.2020 - 05.2021
Consulted with clients after sales and purchase commitments to resolve problems and provide ongoing support.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Lead presentations of assortment lines curated for each customer based on individual demographics and needs.
Assistant Account Manager
Macy's - Global Business Partners
02.2018 - 07.2020
Maintained central database of key contacts, risk ratings, financial impact and key issues.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Assistant Account Analyst
Macy's - Global Business Partners
02.2017 - 01.2018
Partnered with Account Manager to support preparation of client materials to educate, train and inform on benefits, services and self-administration tools.
Prepared line sheets and reports for audit findings.
Customer Operations Specialist
Burberry
08.2016 - 02.2017
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Visual Merchandiser Manager
J.Crew
01.2016 - 08.2016
Innovated and simplified planograms and merchandising strategies to improve processes and results.
Managed merchandising standards and maintained consistency across distribution channels.
Improved field teams' sales by coaching on merchandising techniques.
Visual Merchandiser Manager
Zara
01.2012 - 08.2015
Worked cross-functionally to create core branding philosophies for Retail business.
Communicated visual merchandising information and standards via in-store training and regular meetings.
Education
Bachelor of Science - Fashion Business Management
Fashion Institute of Technology
New York, NY
05.2016
Associate of Science - Business Management
University of Connecticut
Stamford, CT
12.2013
Associate of Arts - Liberal Arts And General Studies