Angela Laboy
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong communication and organization skills. Eager and ready to learn to help achieve company goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Party Hall
04.2018 - 06.2023
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement
- Money Handling
- Computer work to keep documents organized and easy to assess
- Assisted customers with scheduling appointments, confirming details, and making necessary adjustments.
Team Member
Walgreeens
05.2023 - 08.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Childrens Place Inc.
01.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Head Hostess
Brewskis Bar and Grill
06.2023 - 07.2023
- Trained and mentored new staff members to ensure consistent service quality.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- typing / quickbooks and microsoft
- Phone Inquires / inbound and outbound calls
- Cash Handling
- Store Organization
- Creative Thinking
- Verbal/written communication
Timeline
Sales Associate - Childrens Place Inc.
01.2024 - 07.2024
Head Hostess - Brewskis Bar and Grill
06.2023 - 07.2023
Team Member - Walgreeens
05.2023 - 08.2023
Assistant Manager - Party Hall
04.2018 - 06.2023
Herbert H Lehman High School - High School Diploma,